$120,001–$160,000 Per Year
Artificial Intelligence (AI), Bash Scripting, CCNA - Cisco Certified Network Associate, Cloud Architecture, Cloud Computing, CompTIA Security+, Computer Networks, Computer Servers, Computer Systems, Configuration Management, Cross-Functional, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Analysis, Data Quality, Database Backup, Distributed Computing, DoD Directive 8140, DoD Directive 8570, DoD Information Assurance - IA, Emerging Technology, File Systems, Hypervisors, IAT - Information Assurance Technical, Identify Issues, Information Technology & Information Systems, Interoperability, Maintain Compliance, Microsoft Active Directory, Microsoft Windows NT Group Policy, Microsoft Windows Operating System, Microsoft Windows Server, Microsoft Windows System Administration, NTFS, NetApp Storage Systems, Network Administration/Management, Network Systems, On Site Support, Operational Support, Policy Development, Procedure Development, Professional Services, Regulatory Compliance, Secret Clearance, Sensitive Compartmented Information (SCI), ServiceNow, Software Administration, Software Installation, Standard Operating Procedures (SOP), Systems Administration/Management, Top Secret Clearance, United States Air Force (USAF), United States Citizen, VMWare, Virtualization, Windows PowerShell, Work From Home
Field Service Representative
Job ID: 2614087
Location: Wahiawa, HI, United States
Date Posted: Jul 1, 2026
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: Top Secret
Clearance Level Must Be Able to Obtain: TS/SCI
Potential for Remote Work: On-Site
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Job Description
Description
SAIC is seeking a Field Service Representative to support the United States Air Force in its goal of developing an interoperable system of system in a cloud-based command and control (CBC2) environment. The Advanced Battle Management System (ABMS) CBC2 goals include achieving alignment with the Joint All Domain Command and Control (JADC2) vision of improved information sharing, layered security, common data and architecture standards, system resiliency, faster implementation, and more effective cross-domain capabilities, including the ability for any sensor to inform any shooter across all domains.
This next generation system shall employ the latest advancements across the technology spectrum to include AI/ML and distributed architectures. The ideal candidate will have extensive networking experience in supporting large, complex system of systems and familiarity supporting cross functional teams supporting software (SW) deployments, configuration management, cloud architecture, and large distributed (networked) compute platforms is a plus.
Key Responsibilities:
- Performs high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems, workstations and servers.
- Coordinates, directs and performs complex software installations and upgrades to operating systems and layered software packages.
- Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
- Continually monitors and tunes multiple systems to achieve optimum performance levels.
- Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions of varying complexities.
- Ensures data/media recoverability by developing and implementing a schedule of system backups and database archive operations.
- Plans and implements the modernization of servers.
- Develops, implements and promotes standard operating procedures and schedules.
- Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
- Develops and implements new standards, policies and procedures.
Qualifications
Required Qualifications:
- Bachelors and 9+ years of experience, Master''s and 7+. Experience may be substituted in lieu of degree.
- Must have a current DoD 8570 IA Baseline Certification, IAT Level II (example: Security+ CE, CCNA Security, CYSA+, etc.,).
- US Citizenship and a Secret clearance are required.
- Experience managing and troubleshooting complex networked systems.
- Experience with Windows Domain Controllers (DC) Group Policy Objects (GPOs).
- Ability to obtain a TS/SCI.
Desired Qualifications:
- Experience with PowerShell and Bash Scripting.
- Experience managing and troubleshooting cloud-based systems.
- Experience using ServiceNow or a similar ticketing system.
- Experience managing, standing up, and troubleshooting Windows Server Operating Systems in virtual and physical environments (e.g. VMware or HyperVisor).
- Experience working with Microsoft Active Directory networks and associated services (DNS, DHCP, Group Policy, Distributed File System, etc.).
- Experience working with file and data permissions on network-hosted file shares and storage (i.e. NetApp, New Technology File System (NTFS), etc.).
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
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Science Applications International Corp
SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.
We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.