Analysis Skills, Analytical Chemistry, Chemistry, Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Support/Service, Identify Issues, Industry-Specific Software, Instrumentation, Laboratory, On Site Support, Preventative Maintenance, Product Support, Registered Nurse (RN), Sales Support, Schedule Development, Technical Delivery, Time Management, Willing to Travel
Field Service Specialist, SD
Sioux Falls, South Dakota or Sioux City, Iowa / Remote-Field Basedrn
Metrohm USA delivers technical solutions, trusted partnerships, and tangible results. Join us!
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We are the North American division of Metrohm AG (Herisau, Switzerland), a global leader in high-precision laboratory instruments and solutions for chemical analysis. Were currently seeking a Field Service Specialist to support our customers across, but not limited to, South Dakoda, Iowa and Nebraska.
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What Youll Do
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As a Metrohm Field Service Specialist, youll be the face of our Service teamproviding technical support and on-site service that keeps our customers instruments running at peak performance.
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- Perform installations, repairs, calibrations, certifications, preventive maintenance, and refresher training for benchtop analytical systems.
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- Support customers both on-site and remotely (via phone, email, Teams).
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- Manage a dynamic schedule across the territory.
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- Build strong customer relationships through expert service and communication.
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- Collaborate with Sales, Customer Support, and Product teams to deliver seamless customer experience.
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What You Bring
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- BS/BA in Chemistry or a closely related scientific discipline.
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- 24 years of hands-on experience repairing laboratory instrumentation.
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- Excellent troubleshooting and communication skills.
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- Strong time management and the ability to work independently.
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- Willingness to travel extensively throughout the territory and occasionally outside the territory in the South Region.
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Bonus Points For:
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- Previous experience traveling for field service work.
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- Familiarity with process-based applications.
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- Candidates with strong computer literacy and experience using common business or industry-specific software
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Why Metrohm USA?
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At Metrohm, we combine world-class technology with a people-first culture. Youll have the tools, training, and team support to succeedand the opportunity to make a meaningful impact in labs and industries across the country.
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Benefits That Work for You
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Eligible employees enjoy a comprehensive benefits package, including:
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- Medical, dental & vision coverage
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- Company-paid life & disability insurance
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- 401(k) with company match
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- Tuition reimbursement
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- Paid vacation, sick, personal, and holiday time
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- Supportive, growth-oriented team culture
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- Company vehicle
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Other Requirements
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Must pass pre-employment background check, education and employment verification, motor vehicle report and a 10-panel drug screening (including marijuana).
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Learn more and apply!
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Sioux Falls, South Dakota or Sioux City, Iowa / Remote-Field Based
Metrohm USA delivers technical solutions, trusted partnerships, and tangible results. Join us!
We are the North American division of Metrohm AG (Herisau, Switzerland), a global leader in high-precision laboratory instruments and solutions for chemical analysis. Were currently seeking a Field Service Specialist to support our customers across, but not limited to, South Dakoda, Iowa and Nebraska.
What Youll Do
As a Metrohm Field Service Specialist, youll be the face of our Service teamproviding technical support and on-site service that keeps our customers instruments running at peak performance.
- Perform installations, repairs, calibrations, certifications, preventive maintenance, and refresher training for benchtop analytical systems.
- Support customers both on-site and remotely (via phone, email, Teams).
- Manage a dynamic schedule across the territory.
- Build strong customer relationships through expert service and communication.
- Collaborate with Sales, Customer Support, and Product teams to deliver seamless customer experience.
What You Bring
- BS/BA in Chemistry or a closely related scientific discipline.
- 24 years of hands-on experience repairing laboratory instrumentation.
- Excellent troubleshooting and communication skills.
- Strong time management and the ability to work independently.
- Willingness to travel extensively throughout the territory and occasionally outside the territory in the South Region.
Bonus Points For:
- Previous experience traveling for field service work.
- Familiarity with process-based applications.
- Candidates with strong computer literacy and experience using common business or industry-specific software
Why Metrohm USA?
At Metrohm, we combine world-class technology with a people-first culture. Youll have the tools, training, and team support to succeedand the opportunity to make a meaningful impact in labs and industries across the country.
Benefits That Work for You
Eligible employees enjoy a comprehensive benefits package, including:
- Medical, dental & vision coverage
- Company-paid life & disability insurance
- 401(k) with company match
- Tuition reimbursement
- Paid vacation, sick, personal, and holiday time
- Supportive, growth-oriented team culture
- Company vehicle
Other Requirements
Must pass pre-employment background check, education and employment verification, motor vehicle report and a 10-panel drug screening (including marijuana).
Learn more and apply!