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Field Service Support Specialist

GTT

Danville, CA

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JOB DETAILS
SKILLS
Banking Services, Biology, Biotech and Pharmaceutical, Communication Skills, Construction, Construction Management, Consulting, Customer Relations, Customer Support/Service, Data Management, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Driver's License, Electrical Utility, Engineering, Financial Services, Fortune 500 Customers, Groundskeeping, Inventory Management, Logistics, Logistics Management, Logistics Processes, Material Moving, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Multitasking, Natural Gas, On Site Support, Organizational Skills, Process Improvement, Project/Program Coordination, Record Keeping, Reporting Skills, Requirements Management, Retail, Retirement Funds, Safety Compliance, Service Delivery, Staff Training, Supply Chain, Supply Chain Management, Technical Support, Testing, Vision Plan, Willing to Travel
LOCATION
Danville, CA
POSTED
30+ days ago
Primary Job Title:
Field Service Support Specialist
Alternate/Related Job Titles:
  • Field Operations Specialist
  • Field Service Technician
  • Field Support Coordinator
  • Utility Field Specialist
  • Field Logistics Specialist
Location:
Danville, CA
Onsite Flexibility:
Onsite (with travel throughout territory; no overnight required)

Contract Details (Contract roles only):
  • Position Type: Contract
  • Contract Duration: 12 months
  • Start: As Soon As Possible
  • Pay Rate: $45 - 50/hr
Job Summary:
The Field Service Support Specialist coordinates and executes field operations and sample logistics across a utility service territory. This role requires strong organizational, communication, and driving capabilities to manage inventory, support engineering projects, and maintain efficient field processes.

Key Responsibilities:
  • Schedule, organize, and execute field visits across multiple projects
  • Manage test sample inventory, including delivery, labeling, inspection, and tracking
  • Coordinate transportation of materials and maintain accurate records
  • Track samples and data using SharePoint and Excel
  • Generate inspection reports for engineering teams
  • Collaborate with engineers and stakeholders to communicate sample status
  • Support engineering and testing projects as needed
  • Identify opportunities for process and supply chain improvements
  • Train field personnel and provide feedback on collection processes
  • Maintain strong client relationships and ensure high-quality service delivery
  • Track A-Tags, B-Tags, outages, and field events
  • Establish efficient pickup routes and improve logistics processes
Required Experience:
  • Strong coordination and organizational skills
  • Experience managing inventory or supply chain processes
  • Proficiency with Microsoft Excel and Outlook
  • Valid driver’s license with excellent driving record
  • Ability to work independently and manage multiple tasks
  • Strong communication and customer service skills
Nice-to-Have Experience:
  • Background in electric utility or construction processes
  • Experience in project or construction management
  • Experience providing training
  • Consulting or client-facing experience
Required Skills:
  • Field Coordination & Logistics Management
  • Inventory Tracking & Data Management
  • Communication & Client Interaction
Preferred Skills:
  • Supply Chain Management
  • Project Coordination
  • SharePoint & Excel Reporting
  • Process Improvement
Additional Skills:
  • Ability to drive long distances and operate large vehicles (SUV or pickup)
  • Ability to manage high travel requirements (70–85%)
  • Strong problem-solving and teamwork skills
  • Attention to detail in tracking and reporting
  • Knowledge of safety practices and compliance
Benefits:
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund
About the Client:
Leading natural gas and electric energy company serving millions of customers across the United States, focused on reliable energy delivery and operational excellence.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number:
26-02748
Hashtags:
#LI-GTT  #gttjobs  #LI-Onsite

About the Company

G

GTT

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