Field Service Tech

Corporate Technologies, LLC.

Margate, FL

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JOB DETAILS

SALARY

$30–$35 Per Hour

SKILLS

Administrative Skills, Cloud Computing, Communication Skills, CompTIA - Computing Technology Industry Association, Computer Networks, Computer Servers, Consulting, Customer Relations, Customer Support/Service, Data Migration, Data Storage, Desktop PC, Detail Oriented, Develop and Maintain Customers, Documentation, Driver's License, Fortune 500 Customers, High Tech Industry, Identify Issues, Information Technology & Information Systems, Insurance, Interpersonal Skills, Laptop PC, Management of Information Systems/Technology (MIS), Microsoft Active Directory, Microsoft Exchange Server, Microsoft Office, Microsoft Windows Azure, Multitasking, Network Administration/Management, Network Connectivity, Network Performance/Analysis, On Site Support, Organizational Skills, PC Hardware, PC Software, Peripheral Hardware, Presentation/Verbal Skills, Printers, Problem Solving Skills, Python Programming/Scripting Language, Sales, Server Support, Software Administration, Software Installation, Software Upgrades, Systems Administration/Management, Technical Support, Time Management, Virtualization, Vision Plan, Voice Applications, Writing Skills

LOCATION

Margate, FL

POSTED

Today

Field Service Tech Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Kansas, Florida, Ohio, Indianapolis, Southern California, and New Jersey. With over 40 years of experience and more than 215 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you love working in sales this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! At Corporate Technologies , it's much more than just a job; it's a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development. POSITION SUMMARY: Corporate Technologies is seeking a Field Service Technician to join our team. The ideal candidate will be responsible for managing and maintaining our customers' servers, computers, networks & infrastructure. This includes troubleshooting network issues, implementing security measures and ensuring optimal network performance. The Field Service Technician will also be responsible for assisting our customers with their day-to-day computer and networking needs. Strong communication and problem-solving skills are essential for this role. This position reports to the Field Service Supervisor ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: Provide on-site technical support to contract clients. Respond to escalated technical issues and resolve them in a timely and efficient manner. Troubleshoot hardware, software, and network issues, and provide solutions to clients. Provide high-quality customer service to clients and maintain a positive relationship with them. Document all issues, resolutions, and client interactions in the ticketing system. Communicate effectively with the team to ensure the client's needs are met. Participate in ongoing training and professional development opportunities. Installing, configuring, and maintaining desktop and laptop PCs and peripherals such as printers Participate in on‑call rotation after‑hours or critical support events. Installing and configuring application and operating system software and upgrades Removing old equipment and performing data migration to new machines All teammates are expected to demonstrate job flexibility and perform other duties as assigned to deliver on our promise to keep the client's needs our priority. Perform general server support Support of MS Exchange, Office 365, and Active Directory administration OTHER SKILLS and ABILITIES: Excellent interpersonal skills (develop and maintain strong working relationships with fellow team members, customers, and vendors) Strong work ethic Strong organizational skills Must possess excellent verbal and written communication skills Must possess excellent documentation skills Must be able to work independently to achieve goals Must be process and detail oriented Must have excellent troubleshooting skills Occasional overtime/weekend work may be required Thrive in a team environment Learn quickly Must have access to reliable transportation Thorough knowledge of PC hardware, software, and network connections Must be able to multitask Qualifications Minimum Education and Experience: Managed Services experience 5 years' experience in IT related field CompTIA A, and/or Network ,and/or Security Preferred Education and Experience: Experience with Python and API's Any vendor certifications Cloud platform experience (Azure preferred) Must have valid driver's license with clean driving history Benefits: 401(k) matching Dental insurance Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location: Coconut Grove, FL (Surrounding Area). This is an onsite position. Salary range is $30.00 per hour - $35.00 per hour Equal Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply. Compensation details: 30-35 Hourly Wage PI9f15b43873a1-25448-409918495c143e31-5e48-4549-b638-05792d185386

About the Company

Corporate Technologies, LLC.

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, North Dakota, Idaho, Southern California, Michigan and New Jersey. With a breadth of services, multiple locations, and over 230 employees strong, Corporate Technologies is able to support their customers on a national level. It offers a wide range of IT solutions, including managed IT services, staffing services, storage and virtualization solutions, VoIP and PBX telephone systems, computer networking solutions, repair and warranty services, and systems integration and consulting. Corporate Technologies’ Technology Advantage® program provides a niche service for small and medium size businesses requiring IT support and services. In addition, Corporate Technologies’ data center and online backup services bring highly secured managed services to our customers throughout the United States, providing business continuance for companies that require 24x7 uptime. Corporate Technologies has leveraged its 29 years of industry experience to gain many valuable certifications with leading manufacturers of technology hardware and software. For additional information on Corporate Technologies visit www.gocorptech.com or call 800-680-8415

COMPANY SIZE

100 to 499 employees

INDUSTRY

Computer/IT Services

FOUNDED

1981

WEBSITE

http://www.gocorptech.com/

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