Our client is a privately held company that designs and manufactures comprehensive lines of auxiliary equipment for the plastics processing industry. Our products include size reduction equipment, material conveying systems, metering and blending devices, heat exchangers, drying systems, and presses. The Field Service Technician will install, troubleshoot, repair, and service equipment at customer locations.
Job Description:
Install, troubleshoot, and repair electrical and mechanical components of company’s equipment.
Read and understand electrical schematics, mechanical piping, installation drawings, and equipment operation.
Provide professional customer service and technical support by phone and in the field.
Complete detailed and organized service reports, field feedback, expense reports, timesheets, and quote requests.
Perform all work safely and with a high standard of quality workmanship.
Maintain proper inventory levels and ensure company and personal tools are safe and in good working condition.
Identify and report unsafe conditions or potential equipment issues.
Generate quoted service business to support monthly department goals.
Control expenses and costs while performing field assignments.
Qualifications:
Associate degree and/or 2+ years of experience installing and servicing complex machinery.
Strong electrical and mechanical troubleshooting abilities.
Experience using hand tools and electrical meters, including AC/DC voltage, amps, ohms, and related electrical devices.
Knowledge of plastic conveying systems and types of plastics preferred.
Ability to download/upload PLC software using computers, EPROMs, or flash cards.
Proficiency with Windows-based programs, including Outlook, Excel, and Word.
ERP/MRP experience, such as Avante or BPCS, is a plus.
Numbers & Facts
Location
New Berlin, WI
Skills
Business Supportunmatched
Computer Softwareunmatched
Conveyor Systemsunmatched
Cost Controlunmatched
Customer Support/Serviceunmatched
ERP (Enterprise Resource Planning)unmatched
Electrical Componentsunmatched
Electricityunmatched
Equipment Maintenance/Repairunmatched
Expense Reportsunmatched
Field Trialsunmatched
Hand Toolsunmatched
Heat Exchangerunmatched
Identify Issuesunmatched
Inventory Levelsunmatched
Inventory Managementunmatched
Maintenance - Electricalunmatched
Maintenance Servicesunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Windows Operating Systemunmatched
Microsoft Wordunmatched
On Site Supportunmatched
Organizational Skillsunmatched
Pipingunmatched
Programmable Logic Controller (PLC)unmatched
Schematicsunmatched
Technical Supportunmatched
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