Job Description
Field Service & Technical Inspection Technician
Setting/Hours: In Field| Full-time
Join trak group in partnering with a growing client in Erlanger, Kentucky thats expanding its Manufacturing team.
Position Summary
We are seeking a Field Service Technician to provide technical service, equipment support, and customer training for industrial resistance welding equipment. This role combines hands-on field service with in-house equipment inspection, testing, assembly, and repair. The ideal candidate is mechanically inclined, enjoys troubleshooting complex equipment, and is committed to delivering exceptional customer service while supporting manufacturing operations.
Key Responsibilities Field Service & Customer Support
Travel to customer facilities to install, troubleshoot, service, and maintain industrial equipment.
Perform equipment start-ups and preventative maintenance activities.
Provide technical support and customer training on equipment operation and maintenance.
Diagnose mechanical and technical issues and implement effective repair solutions.
Represent the company professionally while building strong customer relationships.
Document service activities and communicate recommendations to customers and internal teams.
Perform final inspections on resistance welding equipment and components.
Test equipment to verify quality, functionality, and performance standards.
Rebuild and repair returned customer equipment and assemblies.
Diagnose failures and recommend corrective actions for returned products.
Assist with the assembly of new equipment and production support activities.
Utilize precision measuring tools, including calipers and micrometers, to verify product quality.
Support manufacturing and technical operations as needed.
Strong mechanical aptitude and hands-on troubleshooting skills.
Ability to diagnose mechanical equipment issues and independently develop solutions.
Excellent customer service and communication skills.
Positive attitude with a willingness to learn new technologies and equipment.
Ability to work independently while collaborating effectively with cross-functional teams.
Willingness to travel as required to support customer installations and service.
Experience servicing, repairing, assembling, or troubleshooting industrial or mechanical equipment.
Ability to read and interpret blueprints, schematics, and technical drawings.
Experience using precision measuring instruments such as calipers and micrometers.
Exposure to electrical troubleshooting, industrial controls, or PLCs.
Technical school education or experience in industrial maintenance, manufacturing, automotive repair, military maintenance, or a related technical field.
Domestic travel ranging from approximately 5% to 40%, depending on business needs.
Most travel consists of day trips with occasional overnight travel.
Occasional international travel opportunities may be available.
Weekend travel is uncommon.
Company-issued cell phone provided.
All business travel expenses paid by the company.
Hands-on technician who enjoys diagnosing and solving mechanical problems.
Customer-focused professional who represents the company with professionalism and confidence.
Self-motivated individual who works well independently in the field while collaborating with internal teams.
Detail-oriented technician committed to quality workmanship and continuous learning.
Flexible professional who enjoys a combination of travel, customer interaction, and technical work in a manufacturing environment.
If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.
Numbers & Facts
| Location | Erlanger, KY |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Year Founded | 1972 |
| Website | http://www.trakcincy.com/ |
About Company
trak group, established in 1972, is proud of its impeccable reputation as a professional recruiting and staffing firm. trak has demonstrated an unmatched level of expertise and success in the industry, and takes great pride in its A+ rating from the Better Business Bureau.
trak has been awarded “Best Places to Work” by the Business Courier three consecutive years; following the third and final nomination, trak was respectfully awarded with “The Best of the Best”. We continue to hold the Consumers’ Choice Award for Business Excellence and the “SPECTRUM Award” for Service Excellence from City Beat News indicating a 5-star customer service rating. Six of our employees have been inducted into the prestigious “International Hall of Fame” and four carry national certifications lending to their dedication and passion for our industry.
Specializing in direct hire, alternative hire and contract opportunities, trak is currently partnering with over 300 client companies in the Greater Cincinnati and Northern Kentucky Area. Because we are proud of our process, we take time to source, screen and evaluate each candidate. Our placement fields include office support, customer service, accounting and finance, operations, management, human resources, sales and marketing, engineering and supply chain management.
Skills
- Assembly Equipmentunmatched
- Automotive Manufacturingunmatched
- Automotive Repair and Maintenanceunmatched
- Blueprintsunmatched
- Cellular Telephoneunmatched
- Communication Skillsunmatched
- Corrective Actionunmatched
- Cross-Functionalunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Customer Trainingunmatched
- Equipment Maintenance/Repairunmatched
- Functional Testingunmatched
- Home Inspectionsunmatched
- Identify Issuesunmatched
- Maintenance Servicesunmatched
- Manufacturingunmatched
- Manufacturing Operationsunmatched
- Militaryunmatched
- On Site Supportunmatched
- Preventative Maintenanceunmatched
- Problem Solving Skillsunmatched
- Production Supportunmatched
- Resistance Weldingunmatched
- Schematicsunmatched
- System Start-Upunmatched
- Technical Drawingunmatched
- Technical Operationsunmatched
- Technical Supportunmatched
- Test Equipmentunmatched
- Testingunmatched
- Willing to Travelunmatched
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