Field Service Technician

Nielsen

Albany, NY

JOB DETAILS
SKILLS
Consumer Electronics, Consumer Software, Customer Support/Service, Diversity Recruiting, Driver's License, English Language, Geography, High School Diploma, Identify Issues, Interpersonal Skills, Lift/Move 30 Pounds, On Site Support, Organizational Skills, Television Broadcasting, Time Management
LOCATION
Albany, NY
POSTED
Today

Job DescriptionAs a Nielsen Field Service Technician, you will establish and maintain long‑term relationships with assigned Nielsen Families/Households while installing Nielsen measurement equipment in newly assigned Nielsen families/households.Candidates must reside in the Albany area to be considered for this position.QualificationsMust be able to read and write in English.Ability to bend and lift television sets.Some technical skills, including previous experience with consumer electronics, software systems, and networking knowledge.Superior customer service skills.Organizational and time‑management skills.Identify problems and troubleshoot data/equipment.Minimum high school diploma/GED or 2+ years equivalent work experience.Must have a valid driver's license.Willing and able to be outside in all weather conditions, year‑round, going door‑to‑door into people's homes.Be able to navigate stairs, elevators, walkways, driveways, and a wide variety of entrances into people's homes.Willing and able to interact with people for several hours in their home regardless of the location or condition of the home, including homes that may contain pets, dust, plants, odors, or other irritants, and varying states of cleanliness or disarray.Physical RequirementsTravel locally for up to 50% of the time.Driving for up to 8 hours per day.Standing for up to 6 hours per day.Kneeling for up to 2 hours per day.Ability to climb stairs.Ability to walk half a mile.Ability to work in all seasons and inclement weather.Ability to lift up to 30 lbs.BenefitsWe are committed to an inclusive benefits package that supports employees and their families, including comprehensive health and wellness plans, a 401(k) with company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company‑provided vehicle and/or discretionary incentive/bonus eligibility.Compensation TransparencyThe posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives.EEO StatementNielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class.#J-18808-Ljbffr

About the Company

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Nielsen