OWL Services is Hiring a Field Service Technician!
Location: Ann Arbor, MI (On-Site / Field-Based)Schedule: Full-Time | 24/7 On-Call Rotation | 30–40% Overnight TravelPay Rate: $24.00–$26.00/hourEmployment Type: Hourly
Overview
OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field.
Technicians are essential in ensuring equipment such as POS systems, alarms, and security devices operate efficiently while maintaining strong safety and service standards.
The position is responsible for servicing and installing various electronic equipment to include security point of sale, as well as EV charging stations.
Responsibilities
Troubleshoot, inspect, repair, and replace electro-mechanical equipment
Diagnose issues and implement effective solutions
Service equipment including cash registers, coin changers, alarms, and POS systems
Complete service requests and maintenance tasks in a timely and professional manner
Review work orders, manuals, and technical drawings
Utilize testing devices, hand tools, and power tools
Follow all safety procedures and company protocols
Participate in a 24/7 on-call rotation
Travel overnight 30–40% for installations, repairs, and upgrades
Maintain accurate documentation using company systems and mobile tools
Requirements
Must Have
Mechanical aptitude and troubleshooting skills
Ability to work independently and be a strong problem-solver
Strong attention to safety and adherence to safety protocols
Willingness to participate in a 24/7 on-call rotation
Ability to travel 30–40% overnight
Good driving record
Proficiency with computers and smartphones
Ability to travel and possessing air travel documents, i.e., REAL ID, Passport, etc.