Your role To best serve our customers we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager. You will perform routine preventive service troubleshoot and repair air compressors air dryers regenerative and refrigerated drains controllers low pressure blowers You will set install and pipe compressor systems. You will display the ability to absorb a higher level of learning including VSDs refrigeration industrial networks remote monitoring and air audits. You will pressure wash and clean the customers entire equipment pad including skids coolers concrete tanks etc. You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs upgrades or other customer needs You will completely fill out all service-related documentation to include service reports start-up forms warranty forms oil sample forms and parts return documents You will attend training at our Air Academy and train with Senior Service Technicians You will promote and practice proper safety procedures and correct use of personal protective equipment Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations. You will participate in a rotating 247365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations including out-of-town and overnight travel & possible overnight travel depending on the assigned territory You will be subject to random drug testing. To succeed you will need You have 1-2 years of technical experience in the mechanical maintenance or electrical field. You are able to work independently and complete tasks within assigned deadlines. You are customer-focused and take ownership of meeting the customers needs. You can use computers to complete work orders ordering parts and training. You can supply all basic required tools. You will participate in occasional travel to Rock Hill SC for paid training. You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking reaching bending and kneeling. You have a basic understanding of mechanics and electrical theory. You have the ability to use computers to complete work orders A High School Diploma or equivalent is required certifications are a plus EPA Certified You have a valid drivers license and are fluent in English. In return we offer Flexible benefits plan including medical dental and vision. Generous 401 k retirement plan match in addition to an automatic contribution. Competitive paid time off and sick time. Life & Disability insurance. Paid training Excellent paternal adoption and maternal leave. Equipped with a company vehicle laptop cell phone and uniform. -24.70-36.55 hr. Salary based on knowledge skills and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day. Job location This role is fully remote working throughout the assigned territory Bridgewater NJ FAM Contact information Talent Acquisition Team Joseph Coleman