Field Service Technician

Signode Industrial Group LLC

IL

JOB DETAILS
SKILLS
Administrative Skills, Customer Relations, Customer Support/Service, Electricity, English Language, Hand Tools, Identify Issues, Italian Language, Machine Tool, Maintenance - Electrical, Microsoft Office, On Site Support, Onboarding, Preventative Maintenance, Problem Solving Skills, Technical Writing, Willing to Travel
LOCATION
IL
POSTED
30+ days ago

About the Role

We are seeking a skilled and motivated Field Service Technician to join our dynamic team. After a comprehensive training period, you will be responsible for the installation, repair, troubleshooting, and preventive maintenance of hand tools and semi- and fully-automatic strapping and wrapping machines at customer sites across Spain.

Key Responsibilities

  • Install and commission industrial packaging machines and tools at customer locations.
  • Perform mechanical and electrical repairs and preventive maintenance.
  • Troubleshoot technical issues and implement effective solutions.
  • Provide on-site training and support to customers for optimal machine use.
  • Collaborate with the back office and technical service team for planning, parts, and technical documentation.
  • Travel occasionally to customer sites in Portugal and Italy.

Your Profile

  • Degree or vocational training in a technical field (mechanical or electrical preferred).
  • Proven experience in a similar field service or technical support role.
  • Strong mechanical skills; electrical knowledge is a plus.
  • Excellent problem-solving abilities and a customer-oriented mindset.
  • Proficient in English (spoken and written); Spanish or Italian is a plus.
  • Willingness to travel and work independently.
  • Comfortable using MS Office and basic digital tools.

What We Offer

  • A stable and growing international company with a strong reputation.
  • Comprehensive onboarding and technical training.
  • Supportive back-office and technical service team.
  • Competitive salary and travel allowances.
  • Opportunities for professional growth and development.

About the Company

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Signode Industrial Group LLC

With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. We are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Manufacturing - Other
WEBSITE
https://www.signode.com/en-us/