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Field Service Technician

Jamestown Industrial Trucks Inc

Cheektowaga, NY

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Cellular Telephone, Communication Skills, Customer Support/Service, Dental Insurance, Driver's License, Electrical Engineering, Electricity, Equipment Maintenance/Repair, Forklift, Hand Tools, High School Diploma, Identify Issues, Inventory Management, Maintenance Services, On Call, On Site Support, Physical Demands, Preventative Maintenance, Problem Solving Skills, Time Management, Training/Teaching, Vision Plan, Willing to Travel
LOCATION
Cheektowaga, NY
POSTED
30+ days ago
Service Technician – Field Service | Buffalo, NY
25 Boxwood Lane, Cheektowaga, NY 14227
Join Our Team at JIT Toyota-Lift!
We are seeking a skilled and motivated Service Technician to join our team. This is a field-based position, working independently to diagnose, repair, and service forklifts, sweepers/scrubbers, aerial lifts, and other material handling equipment at customer sites. We have multiple Field Service Technician positions available!
If you're looking for a hands-on role where no two days are the same — and you're ready to grow your career with a trusted, industry-leading company — we want to hear from you.
What You'll Do
As a Field Service Technician, you’ll:
  • Diagnose mechanical and electrical issues using strong technical knowledge and company diagnostic tools.
  • Inspect, service, and repair equipment based on customer needs and manufacturer specifications.
  • Dismantle, repair/replace, and reassemble components to ensure peak equipment performance.
  • Perform preventive maintenance and recommend in-shop repairs when needed.
  • Maintain and manage parts inventory in your assigned company-provided service van.
  • Accurately complete required paperwork and service documentation.
  • Uphold safety standards and represent JIT Toyota-Lift with professionalism and pride.
  • Stay up to date on industry advancements through company-sponsored training.
  • Occasionally support emergency breakdowns via rotating on-call schedule.
Qualifications
Education:
  • Required: High school diploma or equivalent
  • Preferred: Technical college coursework or certifications
Experience:
  • Minimum 2 years of experience in diagnosing, servicing, and repairing forklifts or related equipment (sweepers/scrubbers, lifts, etc.)
  • Ability to troubleshoot complex mechanical and electrical systems
  • Strong problem-solving and time management skills
  • Clean driving record and valid driver’s license required
What We’re Looking For
  • A self-starter who can work independently in the field
  • Technically skilled with strong mechanical aptitude
  • Comfortable using hand/power tools and diagnostic equipment
  • Physically able to lift/move equipment and work in various customer environments
  • Excellent communication and customer service skills
Location & Travel
  • This position is based out of our Buffalo, NY facility 
  • Regular travel to customer locations in Erie, Niagara, and Wyoming counties
  • Company-provided service van included
Working Conditions & Physical Requirements
  • Hands-on role involving manual labor, tool usage, and exposure to varying indoor/outdoor environments
  • Safety gear provided and required
  • Must be able to stand, kneel, lift, and move equipment as needed
Compensation & Benefits
  • Competitive pay based on experience
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Ancillary benefits (life, disability, etc.)
  • Paid vacation and sick time
  • Tool allowance and boot allowance
  • Cell phone stipend
  • Company-paid training and development
  • Opportunities for advancement for both entry-level and experienced technicians
JIT Toyota-Lift is proud to be an Equal Opportunity Employer.
Note: This job description is not intended to be all-inclusive. Additional duties and responsibilities may be assigned as necessary.

 

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About the Company

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Jamestown Industrial Trucks Inc

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