Field Service Technician

Description

The ROSEN Group is a global leader in providing cutting-edge solutions in all areas of the integrity process chain. Since its origins as a one-man business in 1981, ROSEN has rapidly grown and continues to do so. The international technology group consists of a team of more than 4,000 employees operating in more than 120 countries. You can be a part of securing the safe supply of energy to people and businesses across the globe and help us all move towards an attainable and sustainable future. It is our ambition, above anything else, to contribute to a world where critical infrastructure and the supply of energy is not only efficient, but also protected and reliable.

Come join our growing team!

For more information about ROSEN go to www.rosen-group.com.

ROSEN is looking for a Field Service Technician that will be based in Columbus, OH. This position reports directly to the Head of Field Operations and will be a part of the Field Operations team.

What role you will play in our team

The Field Service Technician will support pipeline integrity by operating ROSEN's in-line inspection (ILI) tools across North America. This role involves tool operation, maintenance, and data validation on-site while ensuring safety, quality, and exceptional customer service.

What will I be doing?

What will I be doing?

• Operate ROSEN's in-line inspection equipment in the field.
• Launch and receive ILI tools at job sites following quality control procedures.
• Perform basic maintenance on ILI tools, including replacing parts (e.g., polyurethane cups, batteries, sensors, cables).
• Conduct HSE risk assessments and ensure compliance with safety guidelines.
• Review customer operational procedures for safe execution of inspections.
• Download and validate survey data on-site for quality and completeness.
• Verify tool capability against pipeline and run conditions.
• Communicate project status and escalate issues to WGL, PM, or Sr. FST as needed.
• Build and maintain strong relationships with clients and internal teams.
• Share lessons learned and best practices within the team.
• Demonstrate leadership through survey ownership and team motivation.
• Maintain a flexible schedule and adapt to harsh field conditions.
• Uphold a protection mindset for environment, stakeholders, and quality standards.
• Identify and communicate client concerns or opportunities to WGLs and PMs.

What are we looking for?

Physical Requirements:

• Must be able to lift up to 280 lbs with assistance from a start height of 9 inches to an end height of 49 inches from the floor up to 1 time per hour.
• Must be able to lift and carry up to 280 lbs with assistance from a start height of 9 inches to an end height of 30 inches and transport it up to 50 feet up to 1 time per hour.
• Must be able to push/pull up to 95 lbs. horizontally through a 24-inch diameter opening located 30 inches from the ground up to 1 time per hour.
• Must be able to assume a static kneeling posture at floor level for up to 5 minutes, up to 10 times per hour.
• Must be able to assume a repetitive squatting posture up to 50 times per hour.
• Must be able to walk continuously while standing upright for 50 feet forward and 50 feet backward, 4 times per hour.
• Must be able to walk continuously while bent at the waist for 50 feet forward and 50 feet backward, 2 times per hour.
• Must be able to ascend and descend a 48-foot ladder while carrying up to 5 lbs., 1 time per hour.
• Must be able to ascend and descend a 7-inch step up to 86 times per hour.
• Must be able to enter and exit through a 24-inch opening located 30 inches from the floor, 2 times per hour.
• Must be able to walk 500 feet on a 6-inch wide surface, 2 times per hour.
• Must be able to walk 500 feet on uneven surfaces, 2 times per hour.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Qualifications or Skills

What are we looking for?

• Must hold a valid Driver's License
• TWIC (transportation workers identification credentials) card a plus
• Willingness to travel more than 80% of the time throughout the year
• Adapt to frequently changing schedules and tight timelines
• Able to follow established HSE and DOT procedures
• Have excellent customer relations skills
• Work individually, as well as in a team environment with minimum supervision
• Organization and Time Management skills
• Intermediate Microsoft Office skills, particularly Microsoft Word and Excel.

Our Offer

In addition to competitive pay, you are also eligible for most of the following benefits from Day One:

• Medical - 2 PPO plans & 1 High Deductible (HDHP) with a Health Savings Account (HSA)
• Dental - Covered at 100% for employee & dependents
• Vision - Covered at 100% for employee & dependents
• 401K with a 5% matching employer contribution
• Company paid basic Life Insurance, Short Term Disability / Long Term Disability
• Flexible Spending Accounts
• Generous Vacation Plan & Paid Time Off (PTO)
• Employee Assistance Program
• Access to employee resource groups
• Maternity & Parental Leave
• Fertility, adoption and surrogacy benefits
• 32 hours paid Volunteer Time Off
• Hybrid working environment for certain positions
• Annual merit & career advancement increases
• Leadership growth & professional development opportunities
• Tuition Reimbursement

Legal Disclaimers

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

ROSEN is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.

This position will require driving to client sites, meetings, while travelling for business on behalf of ROSEN, or other ROSEN locations. Candidates must possess a valid driver's license, a clean driving record, and the ability to safely operate a vehicle in accordance with all applicable traffic laws and company policies.

Employment is contingent upon the successful completion of a background check and verification of eligibility to work in the country of employment. Please note: Employment sponsorship (e.g., H-1B, TN, or other work visas) is not available, except for current ROSEN employees who may be eligible under internal transfer or sponsorship policies.