Broadband, Customer Support/Service, Identify Issues, Maintenance Services, Needs Assessment, On Call, On Site Support, Sales, Telecommunications Equipment, Telephony, Testing, Warehousing
LOCATION
EAU CLAIRE, WI
POSTED
2 days ago
JOB REQUIREMENTS: Field Service Technician Job Locations US-WI-Eau Claire | US-WI-Chippewa Falls | US-WI-Menomonie ID 2026-29276 Company TDS Telecom Pay Range $22.62 - $33.94 Sign-On Bonus $2,000 Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Field Service Technician you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. You will have direct, face-to-face contact with our customers and is expected to be proactive with the sales of TDS services and products. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed networks. This position exceeds customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions. This position also understands how to use and demonstrate TDS products and seeks sales opportunities while educating the customer. Products & services include (but are not limited to): Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE. Due to in-field support and on-call requirements, the individual selected for this position will be required to reside within a 60-minute distance from the Eau Claire, Wisconsin warehouse located at: 2627 Truax Blvd - Eau Claire, WI 54703. This position is eligible for a $2,000 sign-on bonus! (Payout terms apply) This position can be hired at either a Field Service Technician (requisition ID #2026-29276), Field Service Technician-Network (requisition ID #2026-29277), or Field Service Technician-Network Specialist (requisition ID #2026-29278) level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for. Responsibilities Assists with and performs on-site installing, troubleshooting, testing, splicing, repairing, and maintaining telephone equipment and... For full info follow application link. Employment at TDS is subject to post-offer, pre-employment drug testing. At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here! * APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/FEED0641A5524E11