Field Service Technician Field Service Technician (m/w/d)
The EMAG Group is one of the most important manufacturers of multi-functional production systems for machining precision metal parts. Whether the line has turning machines, grinding machines, gear cutting machines, laser welding machines, or machining centers - the EMAG Group offers tailor-made and innovative manufacturing solutions at the very highest level for almost every application.
EMAG LLC, headquartered in Farmington Hills, Michigan, is the North American subsidiary of the global EMAG Group. The company is known for its specialization in a variety of manufacturing solutions, including turning, grinding, gear cutting, tube and couplings manufacturing systems, and laser welding machines.
Department: After Sales / Service
Career Entry Professionals, Entry Level
Location: Farmington Hills, MI
Detailed description:
Your field of duties:
Installs new or modified equipment at customers' facility to ensure full functionality according to specifications. Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem. Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action. Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs. Provides on-site technical assistance to help troubleshoot and repair equipment
Your technical and personal qualifications:
Associate's degree or equivalent from 2 year college or technical school; or 6-12 months related experience and/or training; or equivalent combination of education and experience
Contact person:
EMAG L.L.C. USA Ms. Jennifer Philomena EMAG L.L.C. 38800 Grand River Ave Farmington Hills, MI 48335 USA E-Mail: jphilomena@emag.com Tel.: +1 248-442-6595 www.emag.com
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