Field Service Technician

Edge Technologies is a leading provider of machine tool automation and peripheral equipment for the metalworking industry. Rapid and sustained growth has us seeking a Field Service Technician to be a part of our Technical Support team.

Our work environment includes:

• Growth opportunities
• Wellness programs
• Training and support

Edge Technologies is seeking a Field Service Technician to work in the Northern IN region.

Responsibilities:

• Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region
• Receive a briefing from fellow Technical Support associates before the customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs
• Tools and instruments provided

Qualifications:

• Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control
• Ability to effectively communicate with the customer and professionally represent the company is a critical requirement
• Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting
• Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus
• Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off
• Dental insurance
• 401(k) and 401(k) matching
• Vision insurance
• Life insurance
• Flexible spending account
• Employee assistance program

Schedule:

• Day shift
• Monday to Friday
• Overnight travel will be 50 - 75% depending on your base of operation.

License/Certification:

• Driver's License (Required)