Communication Skills, Customer Relations, Customer Support/Service, Customer Training, Develop and Maintain Customers, Equipment Maintenance/Repair, Equipment Specification, Hand Tools, Identify Issues, Manufacturing, Microsoft Excel, Microsoft Outlook, On Site Support, Organizational Skills, Problem Solving Skills, Product Demonstration, Product Support, Sales, Sales Demonstration, Test Equipment, Willing to Travel
IMMEDIATE HIRING NEED
Field Service Technician
Full Time Position with Generous Benefits Package
$75-85K first year
OVERVIEW:
Our solutions set the standard for yield, efficiency, and safety across a wide range of industries. Whatever your product needs, we can meet it with precision and passion.
DUTIES AND RESPONSIBILITIES:
- Install, service, repair mechanical and electronic equipment at customer sites, manufacturing sites, and sales/service offices.
- Use hand tools, test equipment and multimeters for performing tasks.
- Requires knowledge of equipment specifications.
- Discusses with engineering problems relating to maintenance or operation of equipment.
- Field train customers.
- Performs in house phone troubleshooting support to customers.
- Supports sales for product demonstrations.
- Provides a range of known solutions to problems.
- Innovates on the fly to resolve new and unique problems.
- May need to provide after-hours phone troubleshooting support.
- Will be asked to travel extensively, nationwide
- Build and maintain customer relationships.
- Performs other duties as assigned by manager.
QUALIFICATIONS:
- Requires minimal direct supervision.
- Organizational skills
- Microsoft Outlook and Excel knowledge
- Expert knowledge of supplied machinery
- Ability to accurately and effectively communicate problems and suggest possible solutions
- Will require travel up to 100% of the time. Normally one week out, sometimes up to two weeks out
***VETERANS ARE HIGHLY ENCOURAGED TO APPLY***