The Field Service Technician is responsible for installing, maintaining, troubleshooting, and repairing industrial forklift batteries, battery chargers, and related equipment at customer locations. This position requires strong mechanical and electrical aptitude, excellent customer service skills, and the ability to work independently.
Responsibilities
Inspect, maintain, and repair industrial forklift batteries, chargers and battery handling equipment.
Install new batteries, chargers, and battery handling equipment.
Diagnose electrical and mechanical issues using appropriate testing equipment.
Perform scheduled preventative maintenance at customer facilities.
Safely replace battery components, cables, connectors, and watering systems.
Complete service reports and maintain accurate records of work performed.
Educate customers on proper battery maintenance and operating procedures.
Maintain company service vehicle, tools, and inventory.
Follow OSHA and company safety procedures at all times.
Qualifications
High school diploma or GED required.
Technical, mechanical, automotive, diesel, electrical, or industrial maintenance experience preferred.
Ability to troubleshoot electrical and mechanical systems.
Experience with DC electrical systems is a plus.
Valid driver's license with a clean driving record.
Ability to lift up to 75 pounds.
Comfortable working in warehouses, manufacturing facilities, and outdoor environments.
Strong communication and customer service skills.
Ability to work independently while managing daily service schedules.
Preferred Experience
Industrial battery or charger service
Forklift maintenance
Automotive or diesel repair
Industrial maintenance
Electrical (AC/DC) troubleshooting
What We Offer
Competitive hourly pay based on experience
Team Based Bonus Program
Overtime opportunities
Ford Transit T-250 Vans or Mercedes Sprinter Service Vehicles
Company-provided tools and equipment
Paid training
Health, Vision & Dental insurance
Paid vacation and holidays
Retirement plan with company match
Uniforms provided
Career advancement opportunities
#DHIR26
Numbers & Facts
Location
Charleston, SC
Skills
Automotive Repair and Maintenanceunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Driver's Licenseunmatched
Electrical Engineeringunmatched
Electricityunmatched
Forkliftunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Maintenance - Electricalunmatched
Manufacturingunmatched
OSHAunmatched
On Site Supportunmatched
Operations Processesunmatched
Preventative Maintenanceunmatched
Record Keepingunmatched
Retirement Planunmatched
Safety Processunmatched
Safety/Work Safetyunmatched
Schedule Developmentunmatched
Test Equipmentunmatched
Testingunmatched
Warehousingunmatched
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