Analysis Skills, Communication Skills, Computer Skills, Customer Relations, Detail Oriented, Driver's License, Electronic Engineering, English Language, Hand Tools, Identify Issues, Lift/Move 30 Pounds, Lift/Move 70 Pounds, Manufacturing, Manufacturing Automation, Microsoft Office, Microsoft Outlook, Microsoft Word, On Site Support, People Management, Technical Support, Test Automation, Time Management, Track Customer Issues, User Interface/Experience (UI/UX), Willing to Travel
Join KEYENCE as an Entry-Level Field Service Technician
Location: KEYENCE Engineering Services Facility - Itasca, IL
Total Compensation (Base + Bonus): $68,281
As an Entry-Level Field Service Technician, you'll be part of our Engineering Services team, working hands-on with the world's most innovative Factory Automation products. You'll travel to manufacturing facilities, assemble and install equipment, optimize configurations, and provide technical support to our customers.
- Assemble, install, connect, code, and diagnose KEYENCE products on advanced production lines
- Travel regularly to customer sites to assist with equipment integration and verify proper operation
- Optimize product configuration, including mechanical and digital adjustments
- Provide guidance on product integration, operation, and troubleshooting
- Maintain records of customer interactions and compile post-visit summary reports
- Prepare KEYENCE equipment for customer use
- Travel 50-60% of the time, including overnight, weekends, and holidays as needed
Qualifications
- 2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred)
- Ability to lift 30-70 lbs. of equipment, including overhead
- Ability to climb a step ladder and use hand tools/electronic devices
- Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface
- Valid driver's license
- Proficiency in English (secondary language a plus)
- High attention to detail and strong communication skills
- Analytical skills for troubleshooting and product adjustments
- Integrity and dependability in handling confidential information and meeting deadlines
What We Offer
- Base Salary: $54,890
- Bonus Target: $13,391 annually (performance-based), paid quarterly
- Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
- Career Growth: Promote-from-within culture with base and bonus increases
Why KEYENCE?
- Recognized by Forbes as one of the World's Most Innovative Companies
- A global leader in factory automation and quality assurance solutions
- Operating profit of over 40% for 25 consecutive years
- A culture that invests in your success from day one
KEYENCE is an at-will, Equal Opportunity Employer.