Field Service Technician

AMETEK, Inc

Keene, NH

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Capital Equipment, Communication Skills, Computer Networks, Customer Relations, Database Administration, Develop and Maintain Customers, Electromechanics, Electronic Engineering, Equipment Maintenance/Repair, Groundskeeping, Hydraulic Engineering, Identify Issues, Logistics, Machine Tool, Machining Operations, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, On Site Support, Organizational Skills, Presentation/Verbal Skills, Programmable Logic Controller (PLC), Retrofit, Sales, Schematics, Servomechanism, Team Player, Testing, Willing to Travel, Writing Skills
LOCATION
Keene, NH
POSTED
30+ days ago
In this highly visible role, the Field Service Engineer will serve as a liaison between the customer and the company on technical service issues with responsibilities to include: machine buy-off, installation and training, troubleshooting of mechanical and electronic equipment, installation of aftermarket upgrades and provide customers with E-mail/Phone support. Most of these duties will be conducted in the field at the customer's location.

Role Responsibilities:

  • Testing, troubleshooting, servicing and repairing of ultra-precision machines in the field, as well as within Precitech's facility.
  • Coordinating and performing maching installations and training.
  • Coordinating and performing formal customer acceptance of Precitech's equipment.
  • Complete machine set-up and standard part cutting for Precitech's Electro-Optic product line.
  • Implement machine upgrades and retrofits for obsolete components.
  • Conduct telephone and e-mail suppport with customers.
  • Prepare quotations for both paid service and spare parts.
  • Maintain the Field Service area in a clean and orderly fashion.
  • Maintain the customer database with accurate information.
  • Other duties as they may be assigned.

Qualitifcations:

  • Must be both accountable and flexible
  • Associate's degree (Bachelor's Degree preferred) in Engineering or Electronics with proven experience working with complex electro-mechanical capital equipment.
  • Familiarity with motion controls, DC servo systems, programmable logic controllers, personal computers, and rudimentary networking.
  • Working knowledge of hydraulic and pneumatic systems with ability to follow schematics.
  • Knowledge of material removal machine tools; tool set-up, part programming, basic machine operation is a plus.
  • Detail oreintated, highly motivated team player capable of working with little direct supervision.
  • Proficient with Microsoft Office, esepcially Word, Excel and PowerPoint.
  • Strong troubleshooting skills.
  • Superior customer relation and effective communication skills, both verbal and written.
  • Must have good organizational skills, to plan and coordinate work scope, equipment logistics, and customer site requirements to allow for effective equipment installation and servicing.
  • Must be willing to travel exetensively both domestically and internationally, for machine installations, service or repair work.

Compensation

Employee Type: Hourly

Salary Minimum: $65,000

Salary Maximum: $80,000

Incentive: No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

For more information on AMETEK's competitive benefits, please click here.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.

Nearest Major Market: Bellows Falls
Nearest Secondary Market: Keene

About the Company

A

AMETEK, Inc

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Electronics, Components, and Semiconductor Mfg
FOUNDED
1930
WEBSITE
http://www.ametek.com/