Field Service Technician

In this role, no two days will be the same. You'll be out in the field troubleshooting, repairing, and maintaining equipment while delivering great service to customers. You'll work alongside experienced technicians and use modern tools and technology to get the job done right. If you take pride in your work, have a strong work ethic, and enjoy working independently, this could be a great fit. Apply today and get started on your next challenge.

Responsibilities & Expectations

As a Senior Field Service Technician, you'll perform testing and maintenance on low-, medium-, and high-voltage power distribution equipment for commercial and industrial customers. You'll also help lead and support field crews as needed.

Testing and Calibration

- Instrument transformer testing

- Power transformer testing (Doble, insulation resistance, transformer turns ratio)

- Cable testing including power factor, tan delta, VLF, and hipot

- Circuit breaker and switchgear testing (low, medium, and high voltage)

- Primary and secondary injection testing

- Protective relay testing (electromechanical and solid-state)

- Continuity and ground fault testing

- Power quality analysis

Field Work

- Troubleshoot, inspect, start up, and collect data on switchgear, circuit breakers, cables, transformers, protective relays, VFDs, and ATS systems

- Perform inspections, diagnose issues, replace components, make repair recommendations, and recommission equipment

Safety

- Follow all safety procedures, including proper lockout/tagout (LOTO) practices

Team & Customer Interaction

- Support teammates and contribute to a strong team environment

- Communicate clearly with customers, explaining issues and solutions in a way that's easy to understand

Documentation

- Complete accurate service reports and documentation

- Perform work in accordance with NETA or NICET standards, as required

Qualifications and Competencies

- 5+ years of relevant electrical testing experience

- Comfortable using industry testing equipment such as meggers, digital multimeters, hi-pot testers, oil dielectric strength testers, relay test sets, primary and secondary injection equipment, cable fault detectors, and oscilloscopes

- At least 3 years of driving experience with a valid, unrestricted driver's license

- Strong communication and customer service skills

- Ability to read and understand schematics, manuals, and safety procedures

- Willingness to work flexible hours, including overtime, weekends, and on-call rotations