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Field Service Technician

Theater Outsource

Massachusetts

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JOB DETAILS
SKILLS
Architectural Services, Broadcasting, Control Systems, Customer Support/Service, Customer Training, Driver's License, Equipment Maintenance/Repair, Film, Interpersonal Skills, Lift/Move 50 Pounds, On Site Support, Problem Solving Skills, Project Evaluation, Schematics, Site Evaluation, System Integration (SI), Team Player, Technical Support, Time Management, Willing to Travel
LOCATION
Massachusetts
POSTED
2 days ago
Your Role: Field Service Technician
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This full -time position offers a great opportunity to work in an exciting, fast -paced, and ever -changing environment. 
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What you will do:
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· Become a certified ETC Authorized Service Provider
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· Prepare and start up new stage & studio lighting systems
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· Provide field service for existing lighting systems and equipment
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· Provide technical phone support during, and after business hours
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· Train customers on new lighting equipment
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· Triage and repair lighting equipment
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Your Impact:
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· Provide excellent external and internal customer service
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· Advise systems integrators on system specifications
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· Evaluate project site conditions and status
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· Impress customers, contractors, and passersby with your cool, collected confidence
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Requirements<\/h3>
Who You Are:
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· Experienced with installation, operation and integration of entertainment and architectural lighting control systems
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· Background in Live Production, Broadcast or Film Production Industries
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· Fluent in DMX and network control configurations
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· Comprehends riser diagrams, technical schematics and related drawings
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· Excellent interpersonal, time management and problem -solving skills
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· Exceptional verbal and written skills
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· Able to work independently or as part of a team
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· Proficient with Microsoft Office 365
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· Available to travel to jobsites for extended periods (2 or more days)
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· Promotes a safe work environment and experience
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· Possess a valid driver's license with a clean driving record
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· Access to a personal vehicle for business use.
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· Able to lift 50lbs safely
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· Able to work at height
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Benefits<\/h3>
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About the Company

T

Theater Outsource

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