Field Service Technician

Quantum Design Inc.
  • Machesney Park, IL
  • $65,000–$85,000 Per Year
1 day ago

Job Description

Job Description

FIELD SERVICE TECHNICIAN

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Full-Time | Machesney Park, IL

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Earn $65,000–$85,000+ Per Year

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$25–$35/hr. + Overtime + Full Benefits

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We are looking for a motivated Service Technician to install, troubleshoot, repair, and support industrial machinery at customer facilities throughout North America. This is a great opportunity for someone who enjoys travel, hands-on technical work, problem solving, and working independently.

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Why Join Us?

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• Health, dental & vision insurance

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• 401(k) with company match

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• PTO, 9 paid holidays, and company year-end shutdown between Christmas & New Year’s

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• Company-paid life insurance and short-term disability

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• Consistent overtime opportunities

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• Company-paid travel expenses

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• Paid travel time

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• Keep your airline and hotel reward points

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• Daily travel per diem provided

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• Company credit card for travel expenses

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• Cell phone allowance

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• Stable, full-time employment

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• Most overnight travel scheduled in advance

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• Home most weekends. Weekend travel is rare.

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• Hands-on technical work with advanced machinery

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• Supportive team environment

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What You’ll Do

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• Travel to customer sites for machine installation, startup, maintenance, troubleshooting, and repair

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• Train customer personnel on machine operation and maintenance

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• Provide technical support by phone and email

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• Complete service reports and documentation

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• Assist with machine testing and production support when in-house

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• Work closely with customers, vendors, and internal departments to resolve technical issues

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Requirements\n

  What We’re Looking For

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• 3+ years of technical service or industrial maintenance experience

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• Strong electrical and mechanical troubleshooting skills

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• Experience with PLCs, motors, drives, pneumatics, and industrial controls

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• Ability and willingness to travel extensively (80–100%)

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• Strong communication and customer service skills

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• Ability to work independently and manage service calls professionally

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Preferred Experience

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• Printing, converting, web handling, or capital equipment industries

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• Rockwell / RSLogix / Allen Bradley / A+

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• Ability to read electrical and pneumatic schematics

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• ERP/CRM systems, AutoCAD, or SolidWorks experience a plus

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Numbers & Facts

LocationMachesney Park, IL
Salary$65,000–$85,000 Per Year

Skills

  • AutoCADunmatched
  • Capital Equipmentunmatched
  • Communication Skillsunmatched
  • Credit Cardsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Dental Insuranceunmatched
  • ERP (Enterprise Resource Planning)unmatched
  • Equipment Maintenance/Repairunmatched
  • Identify Issuesunmatched
  • Life Insuranceunmatched
  • Machining Operationsunmatched
  • Maintenance Servicesunmatched
  • On Site Supportunmatched
  • Printingunmatched
  • Problem Solving Skillsunmatched
  • Production Machiningunmatched
  • Production Supportunmatched
  • SolidWorksunmatched
  • Staff Trainingunmatched
  • Startupunmatched
  • Technical Supportunmatched
  • Telephone Skillsunmatched
  • Travel Industryunmatched
  • Vision Planunmatched
  • Website Conversionunmatched
  • Willing to Travelunmatched

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