Field Service Technician

Field Service Technician Menlo Park, CA

O&M - Operations and Maintenance Hourly / On-site

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Company Overview

Mainspring Energy is revolutionizing power generation with the worlds most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations.

The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions. Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst, Mainspring designs, manufactures, and delivers its products to customers across the U.S. today, and were quickly scaling for international expansion.

Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and were hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers.

We are looking to build relationships with people who share our values:

• Pragmatic Optimism: Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.
• Excellence without Ego: We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.
• Proactive Collaboration: The integration and cross-disciplinary nature of Mainsprings business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.

More information can be found at www.mainspringenergy.com

Job Overview

We are searching for highly motivated, mechanically inclined individuals to join our growing Field Service team. In this position, you will play a direct role in completing planned and reactive service operations on our generators. In this position, you will play a key role in maintaining system uptime, availability, and performance for deployed units on customer sites in a specific region.

You will train at our headquarters in Menlo Park, CA, and be assigned to a particular service region requiring travel. For those inclined, there are ample growth opportunities within Mainspring, and we offer full benefits, including vacation and sick time, 401K, and pre-IPO stock options.

Responsibilities

• Mechanically repair and/or perform maintenance on components and assemblies that make up our generators in accordance with procedures and build checklists in order to meet customer requirements.
• Collaborate with engineers to fix, repair, and redesign components and assemblies.
• Conduct mechanical inspections of deployed units, documenting condition information for use by our team for debugging or troubleshooting.
• Be available to work rotational on-call shifts, as per the written schedule, to provide optimal service and support for our customers.

Qualifications

• Minimum of 3 years of experience with mechanical assembly and/or repair.
• Experience with automotive, aviation, and/or heavy equipment (i.e. HVAC, elevators/lifts, or industrial equipment) assembly is a plus.
• Experience with precision measuring, down to .001", using micrometers, bore gauges, gauge blocks, etc. Also, familiarity with torque wrenches and documentation of repairs performed.
• Candidates must be able to stand for long periods of time, lift to 50 lbs., and wear required PPE.
• Must have knowledge of how to use and maintain basic tools, such as torque wrenches and torque specifications.
• Must have experience with following written and verbal work instructions while on-site.
• Excellent communication skills.
• Software knowledge of Google Workspace is a plus.
• A proven track record for the ability to work well with others as part of a dynamic team.
• Ability to learn quickly, is self-motivated and safety oriented.
• Valid Drivers license required; Class C Commercial Drivers License preferred.

Compensation & Benefits

• $29 - $39 an hour
• This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee.
• Along with the base salary, Mainspring offers pre-IPO stock options + benefits.

Inclusive Hiring Statement

Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and dont meet all posted requirements for a particular role, wed still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.

In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Disclaimer

This compensation and benefits information is based on Mainspring Energys estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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