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Field Service Technician (Mid-West & Ohio)

Rehlko

Crown Point, Indiana

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JOB DETAILS
SKILLS
Alternative Energy, Communication Skills, Compensation and Benefits, Customer Relations, Customer Support/Service, Equipment Maintenance/Repair, Housekeeping/Cleaning, Identify Issues, OEM (Original Equipment Manufacturer), On Site Support, Order Picking/Packing, Safety/Work Safety, Sustainability, Time Management, Warehousing, Willing to Travel
LOCATION
Crown Point, Indiana
POSTED
10 days ago
Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:
  • Competitive compensation and benefits
  • Work-life flexibility
  • Recognition and rewards
  • Development and career opportunities
  • A safe and inclusive workplace

Why You Will Love this Job

The Field Service Technician will provide efficient, high-quality, and cost-effective service to customers. We are hiring 3 technicians to support different geographic needs within our service organization:
  • Midwest Region Technician - This role will support customer sites across the Midwest, including states such as MN, IA, WI, IL, IN, and MI. Some travel, including occasional overseas assignments, may be required.
  • Ohio-Based Technician - This role will primarily support a major project located in New Albany, Ohio. While limited travel may be required for initial training, the ongoing focus will remain on this project site. We are seeking candidates based in or within reasonable commuting distance of the Columbus, OH area.

Specific Responsibilities:

  • Deliver an efficient and cost-effective service to customers, to ensure that:
  • Maintain OEM certification status by keeping up to date with E-trainings, classroom trainings, and practical hands-on field tasks.
  • Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification.
  • Scheduled maintenance is carried out to the required standard to avoid unnecessary replacement of parts and engine downtime.
  • After hours callouts are responded to in a timely manner.
  • Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures.
  • Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse to keep waste to a minimum.
  • Van stock is maintained in good condition, accurately inventoried, and the Parts Department is notified upon usage.
  • Ensure that liaison and communication with the Service Manager, customers, and subcontractors on site is maintained at all times.
  • Service Reports and recommendations provided in a timely and professional manner.
  • Protect and develop the industry standing of Clarke Energy by building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.
  • Maintaining a high level of site housekeeping and presentation.
  • Ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.
  • Maintaining tools in a good and safe working order and calibrated as required
  • Support the Service Manager by supervising and training Apprent

About the Company

R

Rehlko

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