Field Service Technician

Responsibilities

· Apply applications, products and engineering systems and tools to set up, test, adjust, and install clients products, using any combination of, mechanical, hydraulic, and pneumatic devices with limited electrical, electronic, and computer technologies.

· Prepare, assemble, and install AVC products at customer’s site.

· Perform precision machining, fitting, and repair of metal components in field environments, maintaining tight tolerances per engineering specifications

· Set up, align, and operate portable machining equipment (line boring, milling, drilling, facing, turning, and flange machining systems)

· Perform precision mechanical alignment of shafts, couplings, bores, flanges, and rotating equipment to tight tolerances

· Set up and verify alignment using dial indicators, laser alignment systems, precision levels, and optical tools

· Disassemble, refurbish, and rebuild clients products at AVC factory or at customer’s site as required.

· Troubleshoot product installation and/or performance issues with clients products.

· Inspect finished products for quality and adherence to customer specifications.

· Develop constructive and cooperative working relationships with others and maintain them over time.

· Analyzing information and evaluating results to choose the best solution and solve problems.

· Communicating with persons outside the organization – Representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, telephone, or e-mail.

· Adhere to all applicable regulations, policies, and procedures for health, safety and environmental compliance.

· Strong time management and organizational skills.

· This position reports directly to the Service and Cruise line Account Manager.