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Field Service Technician

Pool Environments

Plano, Texas

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JOB DETAILS
SKILLS
Automation, Best Practices, Calendar Management, Chemistry, Communication Skills, Customer Escalations, Customer Support/Service, Driver's License, Emergency Services, Equipment Maintenance/Repair, High School Diploma, Leadership, Lift/Move 50 Pounds, Maintenance - Pool, Maintenance Services, OSHA, On Site Support, Organizational Skills, People Management, Problem Solving Skills, Product Demonstration, Pumps, Remodeling, Safety Training, Up-Selling, Water Quality Testing
LOCATION
Plano, Texas
POSTED
30+ days ago
Key Responsibilities:
  • Mange field needs per work order assignments.
  • Complete pool equipment repairs and installations (pumps, filters, heaters, automation, salt systems, etc.).
  • Oversee jobs that involve other vendors (tile, mason, demo)
  • Assist technicians on service standards, safety, and best practices.
  • Plan, schedule, and communicate daily service workloads.
  • Respond to escalated customer concerns and resolve service issues promptly.
  • Conduct quality equipment inspections and filter cleans of bodies of water when needed.
  • Coordinate with office staff on scheduling and service requests.
  • Answer and complete emergency service calls after hours & weekends.
  • Identify opportunities for upselling repairs, upgrades and remodels.

Physical & Work Requirements:
  • Ability to work outdoors in varying weather conditions.
  • Ability to lift up to 50 lbs and handle pool equipment and chemicals.
  • Frequent walking, bending, kneeling, and standing.
  • Occasional evenings, weekends, and on-call availability

Qualifications:
  • High school diploma or equivalent (associate or bachelor’s degree preferred).
  • 3–5+ years of pool service, maintenance, or repair experience.
  • 1–3+ years of supervisory or management experience.
  • Strong knowledge of pool chemistry, equipment, and service procedures.
  • Ability to read and interpret service reports and water test results.
  • Excellent leadership, communication, and customer service skills.
  • Strong organizational and problem-solving abilities.
  • Valid driver’s license and clean driving record.

Certifications: (Preferred/Required):

Must have RAIL license:
  • Certified Pool Operator (CPO) or equivalent certification (required).
  • APSP / PHTA certifications (a plus).
  • OSHA safety training (preferred).

Compensation & Benefits:
  • Competitive salary with performance incentives.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Company vehicle or vehicle allowance.
  • Phone, tablet, or field technology provided.
  • Opportunities for advancement.

About the Company

P

Pool Environments

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