Field Service Technician (Production)

Metasys Technologies, Inc.

Louisville, KY

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Automotive Repair and Maintenance, Background Investigation, Best Practices, Customer Relations, Customer Satisfaction, Customer Support/Service, Diagnostics Solutions/Software, Driver's License, Electricity, Electromechanics, Equipment Maintenance/Repair, Identify Issues, Insurance, Lift/Move 50 Pounds, Maintenance - HVAC, Maintenance Services, Military, On Site Support, Problem Solving Skills, Retrofit, Schematics, Service Level Agreement (SLA), Software Installation, Telephone Skills

LOCATION

Louisville, KY

POSTED

30+ days ago

Once selected you should be eligible pass-through Drug Test and Background Test Driving required- Greater than 25-50% Note : The candidate will drive the client's vehicle. So, a valid driving license is required. Role: Field Service Technician Location: 101 E. Main St. Louisville KY 40202 Duration: Fulltime/Direct Hire Shift Hours: M-F (8:00AM - 5:00PM) Primary Responsibilities: Offer outstanding service to our clients. Manage call resolve issues in accordance with customers SLA agreement to manage customer relations and optimize customer satisfaction. Leverage senior level experience and specialized training in electromechanical equipment and advanced troubleshooting to perform repairs and maintenance on large scale production equipment. Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and utilization of remote resolution software. Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment Provide assistance and guidance to other team members regarding policies, procedures and overall equipment repair best practices Skills and Qualifications: Senior Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran. Valid driver's license, appropriate insurance coverage, and a clean driving history. A Motor Vehicle Record (MVR) is included in our technician background check. This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority especially around electrical components. Useful certifications for this role Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

About the Company

Metasys Technologies, Inc.

With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.

Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.

We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.

Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.

If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Computer/IT Services

FOUNDED

2000

WEBSITE

http://metasysinc.com/

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