Field Service Technician

Arlon EMD

Rancho Cucamonga, CA

JOB DETAILS
SKILLS
Auditing, Capital Equipment, Communication Skills, Control Systems, Customer Relations, Customer Satisfaction, Customer Support/Service, Equipment Maintenance/Repair, Identify Issues, Interpersonal Skills, Maintenance - Electrical, Maintenance Services, Mandarin Chinese Language, On Site Support, PCB (Printed Circuit Board) Manufacturing, Preventative Maintenance, Printed Circuit Board Assembly (PCBA), Programmable Logic Controller (PLC), Semiconductors, Willing to Travel
LOCATION
Rancho Cucamonga, CA
POSTED
1 day ago

Arlon EMC is seeking a highly motivated Field Service Engineer/Technician to install, service, and support capital equipment in the field, used in Semiconductor, PCB and PCBA manufacturing environments. This role is responsible for equipment installation, preventive maintenance, troubleshooting, repairs, and rebuilding at customer sites. The ideal candidate is hands-on, self-directed, customer-focused, and operates with the highest level of integrity and professionalism.Key ResponsibilitiesInstall, commission, and service capital equipment at customer facilitiesDiagnose and troubleshoot mechanical, electrical, and control system issuesPerform preventive maintenance, repairs, and equipment rebuildsConduct equipment audits and performance evaluationsProvide on-site technical support to resolve customer production challengesDocument service activities and generate detailed service reportsMaintain strong customer relationships through effective communication and responsive serviceQualificationsMinimum of 2 years of experience in a Semiconductor, PCB or PCBA manufacturing environment, or a related industryValid U.S. driver's licenselegally authorized to work in the United StatesStable work history with verifiable positive referencesBilingual - fluent in Mandarin. This role requires fluency in Mandarin to support effective communication with customers and vendors in Mandarin-speaking markets.Required Skills & AbilitiesWillingness to travel domestically and internationally to Taiwan more than 50% of the time, often on short noticeStrong work ethic with a positive, solution-oriented “whatever it takes” attitudeSelf-motivated and capable of working independently with minimal supervisionStrong commitment to customer satisfaction and service excellenceExcellent communication and interpersonal skillsAbility to leverage all available resources to diagnose and resolve technical issuesProficiency with computers, including the ability to create detailed service and equipmentAbility to read and interpret electrical schematicsExperience troubleshooting and maintaining PLC-controlled equipmentComfortable working around industrial equipment, chemicals, and environmental conditions typical of PCB and PCBA manufacturing facilities#J-18808-Ljbffr

About the Company

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Arlon EMD