Your role: As a Field Service Technician, your mission is to provide unparalleled field service support to both internal and external customers with a focus on professionalism, time management, and profitability. You will report to the Service Center Manager that oversees the Rock Hill SC service center. You will: - Perform onsite installation, commissioning, maintenance, and repair of generators, diesel and electric air compressors, and pumping systems. - Diagnose and troubleshoot mechanical, electrical, engine, and control system issues. - Perform preventative maintenance and inspections in accordance with service schedules and OEM guidelines. - Configure, test, and troubleshoot control systems and instrumentation. - Complete service reports, inspection records, and documentation accurately and timely. - Follow established safety procedures, lockout/tagout requirements, and environmental regulations. - Coordinate with technical support and parts teams to resolve complex issues. - Support equipment commissioning, load testing, and performance verification. - Identify potential equipment issues and recommend corrective or preventative actions. - Represent the organization professionally while working on customer sites. - Promote and practice proper safety procedures and the correct use of personal protective equipment at all times. - Perform other duties as assigned. To succeed, you will need: We encourage you to apply even if you dont meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. - At least 3 years of field service experience supporting generators, compressors, or pumping systems. - A technical diploma or equivalent hands-on experience in diesel, electrical, or industrial equipment service. Job Skills: - Strong working knowledge of diesel engines, electrical motors, and industrial mechanical systems. - Experience troubleshooting electrical systems, including controls, sensors, and wiring. - Ability to read and interpret technical manuals, electrical schematics, and service documentation. - Proficiency using diagnostic tools, meters, and service software. - Valid drivers license and ability to travel to customer sites. - Experience servicing industrial generators and power generation equipment. - Familiarity with diesel and electric air compressors. - Experience with centrifugal or positive displacement pumps. - Exposure to generator control systems (e.g., DEIF, ComAP, Deep Sea, Woodward). - Experience with load banks, commissioning, or startup support. - OEM or dealer service experience. - Hands-on troubleshooting and problem-solving. - Strong safety awareness and procedural compliance. - Time management and job prioritization. - Clear communication and documentation skills. - Ability to work independently in field environments. In return, we offer: - Culture of trust and accountability. - Lifelong learning and career growth. - Innovation powered by people. - Comprehensive compensation and benefits. - Health and well-being. Job location: When not assigned to field work, this role will report into the Rock Hill SC service center. Expected travel during the first 1-3 months is approximately 20-40%, increasing to around 80% for field assignments. Contact information: Talent Acquisition Team Betsy Elizabeth Griffith