Field Service Technician

Georg Fischer AG

Shawnee, OK(remote)

JOB DETAILS
SKILLS
Background Investigation, Channel Sales, Communication Skills, Competitive Research, Cost Control, Customer Relations, Customer/Client Research, Develop and Maintain Customers, Distribution Channel, Maintenance Services, Microsoft Office, On Site Support, Organizational Skills, Physical Demands, Piping, Presentation/Verbal Skills, Product Management, Regional Sales, Reporting Skills, Revenue Growth, Sales, Sales Management, Staff Training, System Integration (SI), Team Lead/Manager, Team Player, Time Management, Training Program, Welding, Willing to Travel, Writing Skills
LOCATION
Shawnee, OK
POSTED
30+ days ago

At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people's lives around the globe.

Join us to be part of a forward-thinking, people-centered company where your ideas and contributions truly matter.

This is your opportunity to make a real impact in a collaborative, international environment.

Essential Duties & Responsibilities:

Works closely with Regional Sales, Product Managers, and Training Coordinator to ensure all service requests are obtained and properly completed.

Performs GF processor calibrations, and minor repairs on-site

Inspects GF tools on-site to verify they are still functioning as intended

Schedules, delivers and tracks contractor, distributor and end user training sessions consistent with established Georg Fischer Piping Systems protocols ensuring all participants are tested and credentialed.

Prepares monthly reports outlining the completed training sessions and works with Training Administrator to organize and maintain logs of personnel trained.

Maintains and enhances customer relationships as established by Regional Sales Managers and other GF Personnel

Proactively seeks additional sales opportunities while on the job site

Works with Product Managers to optimize training programs

Monitors competitive activity and report finding to RSD and affected Product Manager

Recommends product enhancements or changes based upon market feedback and increase sales potential

Coordinates activities with Sales Channel representatives (agents, systems integrators, etc)

Works closely with associates on the sales team covering the site where training will be conducted

Completes work accurately and on time manage travel in a cost-effective manner

Other duties as assigned.

Required Skills/Abilities:

Performs all operations according to prescribed safety principles.

Ability to work with and preserve confidential information.

Acts as Company representative at other company locations, or at other companies.

Presents a professional appearance as well as presents a professional attitude with customers, distributors, vendors and other company personnel.

Presents professional communication skills - verbal, written, e-mails.

Education and Experience:

7+ years of experience in skilled trades, or training associated with the installation of plastic piping systems (Solvent welding, and fusion jointing).

Team leadership or management experience a plus

Professional presentation skills in varied settings (classroom, construction trailer, hands-on)

Proficient verbal and written communication skills required, multiple languages a plus.

Proficient personal computer skills; familiar with Microsoft Office a plus.

Passing of Company post-employment physical as well as controlled substance testing and background and security checks, as required.

In-depth knowledge of Company products and services offered, preferred

Working Conditions / Physical Requirements:

Remote position.

Up to 75% of domestic travel required.

Contact person:

Please submit your application via the 'Apply' button.

About the Company

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Georg Fischer AG