Field Service Technician

Job Description – Field Service Technician (South Bend, IN)

As a Field Service Technician your primary mission will be to travel extensively throughout the U.S. and the World using your installation and troubleshooting skills with state-of-the-art joining and welding equipment. Your superior skills with the diagnosis and repair of electronics systems are absolutely central to the job, but your ability to build relationships with a wide range of customers in the field runs a close second.

Available Shift:

• 1st Shift, Monday - Friday

Starting Pay Range:

• $67,000/yr. - $75,000/yr.
  • Expect ample opportunities for overtime
  • This position is bonus eligible

Responsibilities:

• Travel extensively (75% travel, half of that time is international travel) throughout the United States and foreign countries to install and repair machines
• Dismantle defective machines and install new or repaired parts, following specifications and blueprints, using precision measuring instruments and hand tools.
• Work closely with customers to diagnose and repair machines.
• Install and repair electrical apparatus, such as wiring and electrical/electronic components of machines.
• Install machinery and equipment according to blueprints and other specifications.
• Lay out, assemble, install, and maintain hydraulic and pneumatic equipment, and repair/replace gauges, valves, pressure regulators and related components.
• Install, program or repair automated machinery and equipment, such as flash turn off, programmable controllers, conveyors, robots, etc.
• Apply troubleshooting expertise utilizing visual inspection, listening for unusual sounds to determine machine malfunctions as well as discussing machine operation and variation with customer personnel.
• Provide instruction to customer personnel to operate MTI machines and equipment in a safe and effective manner.
• Ensure accurate and timely documentation for expense reports, working hours, service reports and machine acceptance documents.
• Promotes cultural values and behavior in others (Respectful, Purposeful, Integrity, Collaborative, Adaptable, Positive Attitude, Excellence, Effective Communication, Self-motivated, Responsible, Recognition & Appreciation)
• Perform other assignments, as requested by supervisor or manager 13.
• Advise and recommend future technical and/or operational direction and process improvements as related to this function.

Qualifications:

• High School Diploma with extensive technical experience/training/certifications.
• Proven success in maintaining large machines/equipment.