Field Services Architect | MCPC
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Field Services Architect
MCPC - Cleveland, OH, United States
Field Services Architect
Position Summary
The Field Services Architect serves as the technical authority for MCPC''s field services and onsite delivery solutions. This role is responsible for designing scalable, repeatable, and operationally sound field service models aligned to client requirements and business goals.
Key Responsibilities
Serve as the technical authority and solution architect for field services and onsite delivery models
Define, maintain, and evolve standard field service architectures and best practices
Design field service solutions aligned to client needs and delivery requirements
Partner with Solutions Architects during intake, scoping, and planning
Provide technical input for SOWs, proposals, and estimates
Support pre-sales discussions as a subject matter expert
Guide FlexTech and onsite delivery models for scalability and quality
Act as escalation point for complex delivery challenges
Collaborate with Resource Managers to align skills and roles
Ensure compliance with client, regulatory, and security requirements
Identify opportunities to improve efficiency and cost effectiveness
Drive continuous improvement of tools, processes, and frameworks
Document architectural standards and playbooks
Partner with leadership to align architecture with strategy
Local and National Travel 25%
Site Surveys / Kick offs for Projects /Deployments
Qualifications
7+ years in IT services or field services
Experience in solution design and delivery models
Strong understanding of field operations and logistics
Experience supporting SOW development and pre-sales
Ability to design scalable service delivery solutions
www.mcpc.com
Posted: Thursday, June 11, 2026
Job # 426
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