Field Services Technician

Ricoh

Albany, New York

JOB DETAILS
SALARY
$28–$29
SKILLS
Auto Insurance, Customer Relations, Customer Support/Service, Customer Training, Documentation, Driver's License, Electronics, Equipment Maintenance/Repair, High School Diploma, Identify Issues, Insurance, Inventory Management, Mechanical Maintenance, On Site Support, Reimbursement, Resolve Customer Issues, Telephone Skills, Training/Teaching
LOCATION
Albany, New York
POSTED
5 days ago
Now Hiring: Field Services Technician
$29/hour + Mileage Reimbursement + $1,000 Sign-On Bonus for new Ricoh team members!

Are you mechanically inclined, customer-focused, and enjoy working independently? Join Ricoh as a Field Services Technician, where you'll provide on-site equipment support, customer training, troubleshooting, and service solutions for a variety of business equipment.

  • $29/hour.
  • $1,000 Sign-On Bonus.
  • Mileage reimbursement for business travel.
  • Personal vehicle required (valid driver's license and insurance required).
  • Independent field-based role.

What You'll Do:
  • Install, maintain, troubleshoot, and service business equipment.
  • Provide customer training and support.
  • Manage service calls and maintain productivity goals.
  • Maintain inventory and complete service documentation.
  • Build strong customer relationships and identify service opportunities.

What We're Looking For:
  • High school diploma or equivalent.
  • Experience with electronics, mechanics, equipment maintenance, or technical service work preferred.
  • Strong problem-solving and customer service skills.
  • Valid driver's license, required auto insurance, and a reliable personal vehicle.

Join a company that values service excellence, professional growth, and rewarding work. Apply today!


About Ricoh:

Mission and Vision At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future. We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.

About the Company

R

Ricoh

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group, operates in more than 200 countries and regions. In the financial year ending March 2011, Ricoh Group had worldwide sales of 1,942 billion yen (approx. 23 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1955
WEBSITE
http://www.ricoh.com/