Field Service Technician III supports the installation, commissioning, maintenance, and troubleshooting of mission-critical fiber optic telecommunications infrastructure. This role is responsible for supporting transport networks, optical systems, IP networking, and critical infrastructure across carrier, data center, and enterprise environments. The technician performs field-based work including customer turn-ups, preventive maintenance, emergency restoration, and advanced network troubleshooting while maintaining the highest standards of safety and quality. This position requires a self-motivated professional who can work independently, travel to customer sites, and participate in a rotating on-call schedule.
Job Responsibilities
Install, commission, test, troubleshoot, and maintain telecommunications network equipment.
Perform OTDR, Ethernet, BER, and SONET acceptance testing.
Install, clean, label, and test fiber optic patch cords.
Turn up and troubleshoot DWDM, SONET, TDM, IP, and Ethernet equipment.
Complete preventative and corrective maintenance on telecommunications network infrastructure.
Support emergency network restoration efforts and resolve customer service outages.
Perform equipment installations, decommissioning, and preliminary site surveys.
Maintain critical infrastructure including DC power systems, telecommunications facilities, and fiber infrastructure.
Support metro and long-haul fiber networks as assigned.
Complete site surveys, audit reports, maintenance records, and testing documentation.
Participate in project meetings, conference calls, and rotating on-call after-hours support.
Travel throughout the assigned service area with occasional overnight travel.
Adhere to all safety standards and quality procedures while supporting mission-critical environments
Numbers & Facts
Location
Boulder, CO
Job Type
Contractor
Salary
$30–$40 Per Hour
Qualifications
High School Diploma or GED.
Minimum 4 years of hands-on telecommunications field experience.
Experience with DWDM, SONET, TDM, Ethernet, and/or IP transport equipment.
Experience performing OTDR testing and telecommunications turn-ups.
Strong troubleshooting and field installation experience.
Valid driver's license with acceptable driving record.
Ability to pass background screening.
Ability to lift up to 75 pounds.
Strong communication skills and ability to work independently.
Preferred (Optional):
Experience with Optical Power Meter, Fiber Identifier, Fiber Scope, and Digital Multimeter.
Experience testing 1G, 10G, 100G, and 400G circuits.
Knowledge of RFC2544, RFC6349 (TrueSpeed), and Y.1564.
Experience with DC power plants, high-voltage electrical systems, and critical facilities.
Benefits
Paid Time-Off, Life Insurance, 401K, Medical, Dental, Vision
About Company
TAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.
Skills
Commissioningunmatched
IP (Internet Protocol)unmatched
Identify Issuesunmatched
Network Administration/Managementunmatched
Network Operations Centerunmatched
Network Supportunmatched
On Callunmatched
On Site Supportunmatched
Optical Networkingunmatched
Preventative Maintenanceunmatched
Safety Standardsunmatched
Telecommunicationsunmatched
Willing to Travelunmatched
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