Field Services|US|Job stage 4

Ampcus Incorporated

New Albany, OH

JOB DETAILS
SKILLS
Acceptance Testing, Auditing, Bar Code Scanners, Bluetooth, Business Services, Consulting, Customer Training, Data Formats, Documentation, Fiber Optic Cable, Fiber Optics, Field Trials, Housekeeping/Cleaning, IR (Infrared), Identify Issues, Industry Standards, Internet Application, Machine Tool, Mobile Applications, Network Operations Center, On Site Support, Problem Solving Skills, Procedure Development, Safety Training
LOCATION
New Albany, OH
POSTED
30+ days ago

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:Field Services Technician

Location(s):New Albany, US

Job Summary:

Seeking experienced lead-level Field Technicians to perform structured fiber circuit audits across active data center environments. This is a hands-on, high-volume role requiring precision, technical discipline, and the ability to troubleshoot and resolve contaminated fiber circuits on the first attempt. This is not an entry-level or helper position. Candidates must arrive with demonstrated fiber optics experience and the technical aptitude to be quickly trained on customer-specific tooling and logging platforms.

Key Responsibilities:

  • Perform end-to-end fiber circuit audits across multiple DMARC locations within a single shift
  • Clean, scope, and inspect fiber end-faces using industry-standard tools and techniques
  • Conduct light level testing using optical power meters and light sources at 1310nm and 1550nm wavelengths
  • Identify and resolve fiber contamination issues, distinguishing between contamination and physical damage
  • Escalate unresolvable faults following defined escalation procedures
  • Log all test results, pass/fail outcomes, and actions taken into a customer-provided mobile/web application
  • Scan and validate cable barcodes using Bluetooth scanners (Code 128 standard)
  • Confirm polarity using IR cards where required
  • Maintain accurate documentation and ensure complete, first-time records with no missing data fields
  • Adhere to all ESD, PPE, and site safety requirements

Required Qualifications:

  • Minimum 3 years of hands-on fiber optic cabling experience in data centers, network rooms, or similar restricted facilities
  • Demonstrated experience with LC, MPO/MTP, and SC connector types
  • Previous experience performing fiber circuit audits or circuit validations
  • Working knowledge of DMARC environments and the technician's role within them
  • Proficiency with one-click cleaners, cassette cleaners, and reel-style cleaners
  • Hands-on experience with fiber inspection scopes or video probes
  • Experience operating an optical power meter and light source
  • Familiarity with expected power levels for multimode and single-mode circuits and ability to flag anomalies
  • Experience using mobile or web applications to log field test results in real time
  • Prior experience working on hyperscale or large-scale data center build or audit programs
 

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

About the Company

A

Ampcus Incorporated

Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted"​ that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

Industry: Information Technology and Services

Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.ampcus.com