Field Supervisor- Neighborhood Code Compliance
Hours: 7:00 a.m.-4:00 p.m. or 8:00 a.m.-5:00 p.m.; schedule may vary Includes shared 24-hour emergency on-call responsibilities
Can you balance firm enforcement with fairness, professionalism and respect? We're looking for a steady, solutions-focused leader who can coach a team and make sound decisions in the field.
What You'll Do
Lead and support Code Compliance Officers while handling complex property maintenance and abandoned-vehicle cases. This role combines team leadership, field inspections and case oversight to help maintain safe, healthy neighborhoods throughout Fort Wayne.
Key Responsibilities
- Conduct residential and commercial inspections, provide second opinions and investigate unusual or difficult cases
- Initiate, monitor and review housing cases, including emergency orders, cost-recovery forms, work-plan extensions and litigation preparation
- Perform quality-control reviews to ensure cases are accurate, complete and handled consistently
- Coordinate with contractors, City departments and outside agencies to resolve property concerns and complete assigned work
- Respond to emergency calls, attend neighborhood meetings, assist with department programs and help establish procedures and work standards
Supervisory Responsibilities
- Oversee daily team workflow, field assignments and coverage for absent officers
- Coach, counsel, mentor and train Code Compliance Officers
- Assist with recruiting, interviewing and hiring new employees
- Provide constructive and timely performance evaluations with manager approval
What You Bring - Education & Experience
- Bachelor's degree from an accredited college or university
- One to two years of related experience or training
- An equivalent combination of education and experience may be considered
- Strong leadership, communication, organization and problem-solving skills
- Ability to work professionally with residents, contractors, attorneys, public officials and community organizations
- Willingness to perform inspections in basements, crawl spaces, attics and other challenging environments
- Ability to work approximately 60% in the field and occasionally lift up to 20 pounds
Required Certifications & Credentials
- Property Maintenance and Housing Inspector certification required within six months of employment
- Police Commission required to enter private property while performing assigned duties
- Valid Indiana driver's license required when operating a City vehicle
Technical Skills & Knowledge
- Ability to read and apply policies, regulations, laws and technical instructions
- Strong written documentation, case-management and public-presentation skills
- Ability to define problems, gather facts and make sound, defensible decisions
- Ability to respond professionally to questions and complaints from residents, businesses and regulatory agencies
- Proficiency in English; Spanish or Burmese language skills are a plus
Why Work for the City of Fort Wayne
This is an opportunity to lead a team whose work has a visible impact on Fort Wayne neighborhoods. You'll help officers grow, guide difficult cases toward resolution and support fair, consistent enforcement that protects residents and strengthens the community.
The City of Fort Wayne is an Equal Opportunity Employer.