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Field Support Desktop Engineer

Phantom Staffing
  • Plattsburgh, New York
    30+ days ago

    Job Description



    Qualifications


    • Minimum of a two-year college degree or equivalent field experience
    • Industry certifications such as CCENT/CCNA, VCP, MCSA/MCSE, CCA, etc.
    • Strong analytical and organizational skills
    • Strong communication and interpersonal skills
    • Possess inherent troubleshooting skills
    • Desire to do what it takes to solve technical challenges
    • Practical, hands on technical experience is a must
    • Advanced understanding of Microsoft products, virtualization solutions (VMware ideally), Citrix solutions, Symantec backup and protection solutions, third party utilities, local and wide-area networks, hardware, and desktop operating systems (Windows XP, Vista, 7 and 8/8.1)
    • Products and Services:
      • Network Operating Systems (Windows 2008/2012)
      • Microsoft Exchange Server 2007, 2010 and 2013
      • Microsoft SQL Server
      • VMware vSphere 5.5 and related technologies
      • Anti-virus, Anti-spam and Anti-spyware
      • Backup Exec / Systems Recovery Server
      • Thin client technologies (Citrix and RDS) Firewalls, Routers and Managed Switches (Cisco a plus)
      • LAN / WAN / Wireless networking hardware and software technologies
      • Systems Management Software (HP PSP, Dell OpenManage)
    • Job may have significant, regional travel, which typically does not require overnight stays
    • Ability to learn new technologies quickly, often from reading manuals, web searches and extrapolating from prior experiences
    • Creative and resourceful in developing solutions for client needs
    • Ability to remain composed and confident under stressful conditions
    • Need to work independently in front of clients a majority of the time

    Numbers & Facts

    LocationPlattsburgh, New York

    Skills

    • Analysis Skillsunmatched
    • Antivirusunmatched
    • CCNA - Cisco Certified Network Associateunmatched
    • Cisco Switchesunmatched
    • Citrix Product Familyunmatched
    • Communication Skillsunmatched
    • Dell Computersunmatched
    • Desktop Administrationunmatched
    • Desktop Hardwareunmatched
    • Develop and Maintain Customersunmatched
    • Firewallsunmatched
    • Hewlett-Packard Softwareunmatched
    • Identify Issuesunmatched
    • Internet Searchunmatched
    • Interpersonal Skillsunmatched
    • Local Area Network (LAN)unmatched
    • MCSA - Microsoft Certified Systems Administratorunmatched
    • MCSE - Microsoft Certified Systems Engineerunmatched
    • Microsoft Exchange Server 2007unmatched
    • Microsoft Exchange Server 2010unmatched
    • Microsoft Product Familyunmatched
    • Microsoft SQL Serverunmatched
    • Microsoft Windows XPunmatched
    • Network Operating Systemsunmatched
    • Network Routersunmatched
    • Network Softwareunmatched
    • Network Switchingunmatched
    • Network System Hardwareunmatched
    • On Site Supportunmatched
    • Operating Systemsunmatched
    • Organizational Skillsunmatched
    • Spam Filteringunmatched
    • Spywareunmatched
    • Symantec Backup Execunmatched
    • Symantec Endpoint Securityunmatched
    • Systems Management Softwareunmatched
    • Thin Clientsunmatched
    • VMWareunmatched
    • VMWare Certified Professional (VCP)unmatched
    • VMWare vSphereunmatched
    • Virtualizationunmatched
    • Wide Area Network (WAN)unmatched
    • Windows Server 2008 R2unmatched
    • Windows Vistaunmatched
    • Wireless Communicationsunmatched
    • Wireless Hardwareunmatched

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