Manage Healthcare Operations & Support Teams - Join Maxim as Field Support Manager! Ensure Compliance, Coordinate Billing, and Mentor Staff in a Fast-Paced Environment. Apply Today.
Field Support Manager
Location: Greenville, NC
Salary Range: $60,000 + 5,000 Annual Bonus Potential
Lead Operations. Drive Compliance. Empower Teams.
Maxim Healthcare is seeking a proactive and detail-oriented Field Support Manager to oversee compliance and ensure best practices across office operations. This leadership role is ideal for professionals who thrive in a dynamic environment and are passionate about supporting caregivers, clients, and internal teams.
Why You'll Love This Role:
Competitive Pay & Weekly Paychecks: Reliable compensation with bonus potential
Comprehensive Benefits: Health, dental, vision, and life insurance
Retirement Planning: 401(k) savings plan with company matching
Employee Discounts: Access to hundreds of nationwide vendor discounts
Recognition & Rewards: Be celebrated through our awards and recognition programs
Career Advancement: Clear paths for growth and leadership opportunities
Training & Mentorship: Benefit from structured onboarding and ongoing development
Additional Perks: Quarterly bonuses and company profit sharing
Key Responsibilities:
Establish and maintain effective communication channels within the office and with clients, caregivers, and corporate partners
Collaborate with Business Development, Recruitment, and Clinical teams to implement operational best practices
Develop and oversee compliance processes aligned with company, federal, state, and accreditation standards
Manage caregiver onboarding, including orientation, payroll, and credentialing
Ensure all caregivers meet requirements prior to providing patient care
Participate in Compliance Plan of Correction (CPOC) processes
Oversee medical records management and ensure regulatory compliance
Coordinate unemployment and workers' compensation claims
Manage accounts receivable, payroll, and billing processes in partnership with Revenue Cycle team
Obtain authorizations, eligibility verifications, and other payer requirements
Qualifications:
Undergraduate degree preferred (Business, Marketing, Management, Communications, Public Relations, Human Resources, or Healthcare Administration)
Minimum 1 year of operations or administrative experience in healthcare preferred
Supervisory experience preferred
Strong understanding of organizational and financial structures
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced, dynamic environment
Strong organizational skills and attention to detail
Proficiency in Microsoft Office Suite
Be the Operational Leader Who Makes a Difference
If you're ready to take on a leadership role that combines compliance, team development, and operational excellence, we'd love to hear from you.
Apply today and join a team that values your expertise and commitment to quality care.
Maxim Benefits:
Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
*Benefit eligibility is dependent on employment status.
About Maxim Healthcare
Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.