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Field System Technician

NTE MOBILITY PARTNERS LLC

Dallas, Texas

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JOB DETAILS
SKILLS
Air Quality, CCTV, Communication Systems, Computer Networks, Construction Design, Data Analysis, Documentation, Electrical Wiring, Equipment Maintenance/Repair, Financial Operations, Hardware Repair, Identify Issues, Information Technology & Information Systems, Inventory Management, Microwaves, Network Routers, Network Switching, Network Systems, On Site Support, PC Hardware, Policy Development, Preventative Maintenance, Pricing, Problem Solving Skills, Procedure Development, Project/Program Management, Quality Monitoring, Radio Frequency Identification (RFID), Revenue/Sales Reporting, Server Hardware, Systems Administration/Management, Systems Maintenance, Testing, Training/Teaching
LOCATION
Dallas, Texas
POSTED
4 days ago
Who is NTE, NTE 35W, and LBJ?

The North Tarrant Express (NTE) was the first design-build-finance-operate-maintain managed lanes project in Texas and consisted of the complete reconstruction of 13.3 miles of the existing I-820/SH-183 corridor between Dallas and Fort Worth. Since opening in October 2014, nine months ahead of the contracted completion date, the general highway lanes are experiencing a 70% decrease in congestion time and a 15% increase in average speed. This Cintra-led project has doubled capacity and significantly improved mobility along this heavily congested corridor that traverses the heart of six cities through Northeast Tarrant County.

The North Tarrant Express 35W (NTE 35W) project spans 16.8 miles from I-30 in downtown Fort Worth to Eagle Parkway at the north end of Alliance Airport. The project is operated and maintained by the Cintra-led consortium in North Texas. This project has improved mobility by adding additional road capacity through a combination of general highway lanes and continuous frontage roads, along with tolled express lanes that use variable pricing to keep traffic moving.

The LBJ Express (LBJ) is currently the largest P3 operation in Texas and one of the largest ever undertaken in the U.S. It is a regionally-significant transportation improvement project in North Texas that is relieving severe congestion in the dense urban area of north Dallas. In 2009, the Cintra-led consortium was selected to complete the design, construction, finance, operation, and maintenance of the project along I-635 and I-35E. Since opening in September 2015, the general highway lanes are realizing a 60% decrease in congestion time and a 10% increase in average speed.

What makes us different?

Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren't enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Job Description:

The Field Service Technician will perform servicing, repair and/or installation of Toll Collection Systems (TCS), Intelligent Transformation Subsystems (ITS), Network Communications Systems (NCS), and various traffic management devices (Traffic Signals, Air Quality Monitors (AQM), First Responder Radio System (FRRS), Road Weather Information Systems (RWIS), Reversable Lane System HOV). The Field Service Technician provides field support including: troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; documentation.

Essential Duties and Responsibilities:
  • Provide training to junior Analysts to include but not limited to procedural, system familiarization, reporting, and day-to-day operations.
  • Document and report customer and revenue facing tolling issues proactively
  • Identification of potential exceptions through the use of Automated control reports.
    • Analysis of system data and trends.
    • Discussions with external service providers or analysis of external interface data.
    • Discussions with the system maintenance provider.
  • Respond to corrective maintenance requests and alarms within the allotted time frame
  • Isolation of faults in units and/or components
  • Diagnose and repair hardware, software and system issues
  • Complete work order reports and logs
  • Perform shift-to-shift communications in accordance with established policies, procedures and local practices
  • Actively escalate system issues and systemic problems to system maintenance.
  • Collaborate with system maintenance on approach to resolve issues.
  • Review proposed changes to the system.
  • Support testing and verification of system changes after implementation.
  • Installation, preventive and corrective maintenance of toll collection equipment to include lane controllers (servers & PC hardware), RFID, power supplies, closed circuit television cameras, microwave vehicle detectors, network components (routers, switches, cabling) and dynamic message signs
  • Maintenance of spare equipment and parts including inventory management and documentation
  • Installation of electrical conductors, data conductors, and fiber o

About the Company

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NTE MOBILITY PARTNERS LLC

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