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Field Technical Service

Aditi Consulting

North Carolina, NC

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JOB DETAILS
SALARY
$27–$29 Per Hour
SKILLS
Artificial Intelligence (AI), Automotive Automation, Commissioning, Consulting, Debugging Skills, Driver's License, Electricity, Health Plan Membership, High School Diploma, Hospital, Identify Issues, Insurance, Laptop PC, Leadership, Manufacturing Assembly, Messaging Technology, Microsoft Excel, On Site Support, Public Transport, Purchasing/Procurement, Reimbursement, Short Messaging Service (SMS), Speech Technology, State Laws and Regulations, Technical Support, Telephony
LOCATION
North Carolina, NC
POSTED
9 days ago
Payrate: $27.00 - $29.00/hr.
 
Summary:
This position involves providing technical field service and support for FTNA systems, with a focus on both electrical and mechanical systems. The role requires a hands-on individual who can work independently at transit authority locations, ensuring the proper functioning and troubleshooting of systems.
 
Responsibilities
  • Understand and apply manufacturer’s procedures and guidelines.
  • Represent the company in front of the railcar builder.
  • Assist the railcar builder and occasionally the transit authority with debugging and troubleshooting FTNA systems.
  • Support the railcar builder during car commissioning and warranty phases by providing technical assistance at the transit authority location and railcar assembly plant as required.
  • Troubleshoot mechanical and electrical problems on FTNA systems.
  • Confirm problems identified by the railcar builder.
 
Qualifications
  • High School diploma; Technical certification(s) are an asset.
  • At least 5 years of experience working as a technician or equivalent.
  • Experience in Mass Transit or Rail is valuable.
  • Technical competence in both electrical and mechanical systems.
  • Valid driver’s license.
 
Desired Skills
  • Strong knowledge of PCs/laptops and MS Excel.
  • Ability to troubleshoot using a laptop as a tool.
  • Ability to perform software downloads.
  • Strong mechanical aptitudes.
  • Integrity, honesty, and accountability.
  • Ability to lead temporary clients is an asset.
  • Ability to work unsupervised in transit authority locations.
 
Pay Transparency: The typical base pay for this role across the U.S. is: $27.00 - $29.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match,  life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 
 
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
 
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting

privacy@aditiconsulting.com

.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
 
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About the Company

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Aditi Consulting

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