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Field Technician

Adex Corporation

Athens, OH

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JOB DETAILS
SKILLS
Atlassian JIRA, Auditing, Bar Code Scanners, Bluetooth, Construction, Customer Training, Data Formats, Documentation, Dry Cleaning, Establish Priorities, Fiber Optic Cable, Fiber Optics, Housekeeping/Cleaning, IR (Infrared), Identify Issues, Industry Standards, International Electro-Technical Commission (IEC), Internet Application, Laptop PC, Machine Tool, Mobile Applications, Network Operations Center, On Site Support, Onboarding, Problem Solving Skills, Procedure Development, Safety Training, Software Patches, Testing, Train-the-Trainer, Training/Teaching
LOCATION
Athens, OH
POSTED
7 days ago
About the Role
  • Seeking experienced lead-level Field Technicians to perform structured fiber circuit audits across active data center environments. This is a hands-on, high-volume role requiring precision, technical discipline, and the ability to troubleshoot and resolve contaminated fiber circuits on the first attempt.
  • This is not an entry-level or helper position. Candidates must arrive with demonstrated fiber optics experience and the technical aptitude to be quickly trained on customer-specific tooling and logging platforms.

Key Responsibilities
  • Perform end-to-end fiber circuit audits across multiple DMARC locations within a single shift
  • Clean, scope, and inspect fiber end-faces using industry-standard tools and techniques
  • Conduct light level testing using optical power meters and light sources at 1310nm and 1550nm wavelengths
  • Identify and resolve fiber contamination issues, distinguishing between contamination and physical damage
  • Escalate unresolvable faults following defined escalation procedures
  • Log all test results, pass/fail outcomes, and actions taken into a customer-provided mobile/web application
  • Scan and validate cable barcodes using Bluetooth scanners (Code 128 standard)
  • Confirm polarity using IR cards where required
  • Maintain accurate documentation and ensure complete, first-time records with no missing data fields
  • Adhere to all ESD, PPE, and site safety requirements

Required Qualifications
Fiber Optics Experience
  • Minimum 3+ years of hands-on fiber optic cabling experience in data centers, network rooms, or similar restricted facilities
  • Demonstrated experience with LC, MPO/MTP, and SC connector types
  • Previous experience performing fiber circuit audits or circuit validations — must be able to describe scope, volume, and outcomes
  • Working knowledge of DMARC environments and the technician's role within them
  • Ability to distinguish between a contaminated end-face and physical fiber damage without guidance
Cleaning & Inspection
  • Proficiency with one-click cleaners, cassette cleaners, and reel-style cleaners
  • Understanding of when to apply wet clean versus dry clean methodology
  • Familiarity with proper cleaning sequences for both LC single connectors and MPO multi-fiber connectors
  • Knowledge of common cleaning errors and how to avoid them
Scoping & Testing
  • Hands-on experience with fiber inspection scopes or video probes
  • Ability to inspect MPO end-faces across all fiber positions and interpret results accurately
  • Solid understanding of pass vs. fail criteria for fiber end-face inspections of ultra-low latency fiber connections
  • Experience operating an optical power meter and light source — must be able to walk through a full light level test procedure
  • Familiarity with expected power levels for multimode and single-mode circuits and ability to flag anomalies
  • Working knowledge of IEC 61300-3-35 cleanliness standards is a strong plus
Troubleshooting
  • Demonstrated ability to troubleshoot and resolve failing circuits on the first attempt
  • Ability to isolate fault location — DMARC, patch panel, or further down the run
  • Experience handling circuits that fail after cleaning attempts and executing next-step escalation decisions
  • Comfortable working across multiple failing circuits simultaneously with clear prioritization
Documentation & App-Based Logging
  • Experience using mobile or web applications to log field test results in real time
  • Understands what constitutes a complete and accurate test record
  • Ability to operate independently when connectivity is limited or an app is temporarily unavailable
  • Experience correcting logging errors in ticketing or customer portals
  • Must be comfortable learning a new customer-specific application within the first week of onboarding

Qualifications
  • Prior experience working on hyperscale or large-scale data center build or audit programs
  • Familiarity with Jira or similar ticketing platforms
  • Experience with OTDR testing at 1310nm and 1550nm
  • Experience working alongside general contractors or construction teams on active build sites
  • Train-the-trainer experience or willingness to transition into a lead trainer role as the program scales

Tools & Equipment
All technicians must be able to proficiently use the following:
  • Fiber inspection scope and video probe
  • Optical power meter and light source (1310nm / 1550nm)
  • Wet and dry fiber cleaning solution and cleaners
  • Bluetooth barcode scanner (Code 128 compatible)
  • IR card for polarity confirmation
  • Customer-provided laptop and application access
  • Vest, hard hat, ESD-compliant footwear, hearing protection, and safety glasses
  • Work cart with wheels for equipment transport

Safety Requirements
  • ESD compliance is mandatory — candidates must be familiar with ESD requirements in data center and network room environments
  • Full PPE compliance always required on site
  • Must be able to complete and pass site orientation prior to starting work
  • Prior experience working in restricted or secured facilities strongly preferred

About the Company

A

Adex Corporation

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