Artificial Intelligence (AI), Audiovisual, Bash Scripting, Blueprints, Computer Vision, Data Collection, Data Mapping, Debugging Skills, Detail Oriented, Documentation, Electricity, Hardware Installation, Healthcare, IP (Internet Protocol), Identify Issues, Low Voltage (LV), Metadata, Microsoft Visio, Network Systems, On Site Support, Organizational Skills, Python Programming/Scripting Language, Record Keeping, Sales/Support Engineering (SE), Scripting (Scripting Languages), Systems Administration/Management, VMS Operating System, Willing to Travel
Field Technician - Camera and Data Review
Location: San Marcos (with on-site coordination as needed)
About the Role:
We are looking for a motivated and detail-oriented Field Technician to support the deployment of AI-powered computer vision systems in healthcare and industrial environments. In this role, you will work closely under the guidance of a Senior AI Field Engineer and with customers to help with system performance, site surveys, camera layout planning, low-voltage infrastructure mapping, data collection, and hands-on field work.
This is an ideal opportunity for someone early in their technical career who wants exposure to real-world AI applications, system deployments, and the physical infrastructure behind modern vision-based solutions.
Responsibilities:
- Assist in site surveys by capturing photos, measurements, and site conditions
- Support the creation of camera layout plans and field-of-view documentation
- Weekly on-site connect with each customer to gather AI system performance
- Perform setup and debugging of equipment such as PoE switches, cameras, and edge devices
- Help draft and update documentation, diagrams, and equipment checklists
- Coordinate with camera installers, electricians, and internal technical teams
- Maintain organized records of installed hardware and deployment metadata
- Support low-voltage planning (e.g., cable paths, camera mount locations)
- Handle light troubleshooting and escalate technical issues to the senior engineer
- Participate in travel to customer sites as needed to assist with deployments
Preferred:
- Understanding of low-voltage systems and installation requirements
- Familiarity with tools like Milestone, Genetec, Blue Iris, or similar VMS platforms
- Basic scripting or automation skills to support layout configuration or documentation (e.g., Python, bash)
Requirements
- 1–2 years of hands-on experience in a technical support, field service, IT, or installer-type role (or relevant coursework)
- Comfortable with tools such as Lucidchart, Google Sheets, or Visio
- Basic understanding of networked systems (IP cameras, switches, etc.)
- Strong organizational skills and a methodical approach to data collection and reporting
- Willingness to travel and work onsite in clinical or industrial environments
- Curious, proactive, and eager to learn from senior engineers and real-world deployments
- Experience with site survey tools, cable routing diagrams, or facility blueprints
- Exposure to AI, computer vision, or edge computing concepts
Benefits
Chooch offers extensive benefits including health, dental, vision insurance, 401K with 3% match, extensive PTO, and life insurance policies included.