Field Technician I - WISP

About isp.net

isp.net is Las Vegas's leading internet service provider, delivering fast, reliable, and affordable internet solutions to homes, businesses, and large-scale properties across the valley. With over 28 years in the industry, we've built a reputation on something simple: doing right by our customers.

At isp.net, we're not just connecting people to the internet — we're building a better experience around it. If you're looking to join a company with deep roots in the community, a loyal customer base, and a team that takes pride in its work, we'd love to hear from you.

Why Join Us?

Do you enjoy working outdoors, using your hands, and taking pride in a physical job well done? We are looking for a reliable Field Technician to tackle the hands-on installation of our equipment. Enjoy great benefits, a company truck, and the opportunity to grow your technical skills in the field!

What You Will Do: In this role, you will handle the physical rooftop setup and cabling, then team up with our remote Engineering department to get the client connected and online.

• Install & Setup: Safely install and uninstall equipment on client rooftops.

• Cabling: Run, install, and terminate shielded CAT5/CAT6 and RJ11 cables.

• Tech Deployment: Mount and physically install Access Points, Phones, Cameras, Routers, and Switches.

• Troubleshooting: Conduct routine field maintenance and basic physical troubleshooting with remote support and direction from our Engineering department.

• Safety First: Strictly adhere to safety protocols to ensure the well-being of yourself, your team, and our customers.

What You Need to Succeed (Requirements)

Education & Experience

• High school diploma or equivalent.

• Prior experience with a Microwave Internet Service Provider preferred.

• Previous experience with Cox, DirecTV, or satellite installations preferred.

• Familiarity with cable testing equipment such as Fluke or Ideal testers.

Technical Skills

• Comfortable using a field laptop to connect to equipment and adjust basic IP settings.

• Manual dexterity with proficient use of hand and power tools.

• Excellent problem-solving, communication, and customer service skills.

Licensing & Background Requirements

• Valid driver's license with a clean driving record.

• Ability to successfully pass a background check.

Physical Requirements

• Comfortable working outdoors in various weather conditions.

• Confident working at various heights, including carrying a 32-foot extension ladder and safely navigating single- and multi-story residential and commercial rooftops.

• Ability to lift and carry equipment weighing up to 50 lbs.

• Visual acuity to distinguish colors and fine details for installation and troubleshooting activities.

Schedule & Travel Requirements

• Flexibility to work a variable schedule, including weekends.

• Availability for occasional evening overtime as needed.

• Willingness to travel out of town periodically as required.

Benefits:

• Paid on-the-job training

• Company truck

• Fuel card

• Health insurance

• Dental insurance

• Paid time off

• 401(k)

• Professional development assistance

• Referral program

Shift and Schedule: 

• 40 hours/week. Scheduled days will vary (Monday–Sunday).

Pay: 

• $18.00 - $20.00 an hour to start