Field Technician Level 2 - Job Description
Job involves performing additions, removals, and modifications to telecommunications equipment and wiring without supervision, including analyzing job specifications, resolving drawing issues, and performing in-process and final quality inspections. Key duties include adding/removing common systems equipment and wiring connections on non-working equipment, performing circuit modifications, and potentially leading Skill Level 1 and 2 Installers. This level requires proficiency in preparing MOPs and JIMs, as well as adherence to GR-1275 standards for Central Office and network equipment installation.
Responsibilities & Duties
Unsupervised Work: Perform additions, removals, and modifications to existing equipment and circuits without needing direct supervision or direction.
Equipment & Wiring: Add or remove common systems equipment, and add or remove wiring connections on non-working equipment.
Documentation & Problem-Solving: Analyze job specifications, drawings, and documentation to resolve problems and provide work assignments to lower-level installers.
Quality Control: Lead verification and continuity testing, perform in-process and final quality inspections, and mark or correct office record drawings.
Technical Proficiency: Be proficient in preparing detailed Method of Procedure (MOPs) documents and Job Information Memorandums (JIMs).
Quality Standards: Adhere to the installation methods and standards outlined in Telcordia GR-1275-CORE and customer-specific standards.
Required Skills & Qualifications
Demonstrated Proficiency: Proven proficiency at the Technician II level through experience and knowledge of Telcordia standards, often demonstrated via customer or installation supplier requirements.
Leadership Potential: Capability to provide work assignments and lead lower-level installers (Skill Level 1 and 2).
Technical Knowledge: Solid understanding of telecommunications systems, electronics, and networking.
Problem-Solving: Strong problem-solving skills to diagnose issues and coordinate with teams.
Communication: Effective written and verbal communication skills.
Software Proficiency: Familiarity with relevant software, including Microsoft Office.
Key Differentiators from Skill Level 1
Independence: The primary difference is the ability to work and resolve problems independently without supervision.
Leadership: A Level 2 technician has the capacity to lead and provide guidance to Skill Level 1 technicians.
Advanced Documentation: Proficiency in preparing detailed MOPs and JIMs is a requirement at this level.
Work Environment
Extensive Travel: Requires significant travel away from home and the ability to work in various environments, including tight spaces and potentially at heights.
Physical Demands: Involves physically demanding work, including lifting and moving equipment, and requires working indoors or outdoors in various conditions.
Numbers & Facts
Location
Tampa, FL
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Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Documentationunmatched
Electrical Wiringunmatched
Electronicsunmatched
Identify Issuesunmatched
Leadershipunmatched
Lifting Equipmentunmatched
Microsoft Officeunmatched
Network Configuration Managementunmatched
Network System Hardwareunmatched
Office Equipmentunmatched
On Site Supportunmatched
People Managementunmatched
Physical Demandsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Quality Controlunmatched
Quality Metricsunmatched
Telecommunicationsunmatched
Telecommunications Equipmentunmatched
Testingunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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