Field Technician Service

Field Technician Service | LiquidStack

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• CDU Direct to ChipPowerful, compact, efficient, and easy to manage. Designed for AI chips and servers with optimized energy efficiency and advanced control for resilient management. Appropriate for most direct-to-chip solutions.

• Single Phase ImmersionHigh cooling capacity immersion solution with advanced flow technology to optimize heat transfer and rejection. Suitable system dimensions for datacenter retrofit and modular containers.

• Two Phase ImmersionAdvanced, space-saving immersion cooling technology that significantly enhances data center efficiency. Features superior thermal management with minimal energy consumption, ideal for high-density server environments.

• Full Lifecycle ServicesComprehensive, efficient, and seamless. Our liquid cooling services include expert installation, proactive maintenance, and continuous support.

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Carrollton, TX

Field Technician Service

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Location: Carrollton, TX

Reports To: Services Manager

Position Summary

LiquidStack is seeking a Field Technician (Cooling + Infrastructure) to support the installation, commissioning, and troubleshooting of advanced liquid cooling systems used in mission-critical data center environments.

This is a hands-on, customer-facing role designed for early-career professionals (1-4 years of experience) who want to build technical expertise across mechanical systems, electrical components, and data center infrastructure. You will work directly with cutting-edge cooling technology supporting high-performance computing and AI workloads while gaining real-world field experience.

Essential Duties and Responsibilities

Field Service & Technical Execution

• Install, start up, commission, maintain, and repair LiquidStack cooling systems at customer sites
• Perform troubleshooting across mechanical, electrical, and thermal systems
• Diagnose system issues, complete repairs, and escalate complex problems when needed
• Support system testing, inspections, and verification during commissioning and post-installation
• Assist with system integration activities within data center environments
• Perform preventative maintenance activities including system inspections, fluid checks, and performance verification
• Utilize basic diagnostic tools to evaluate system performance (temperature, pressure, flow, and electrical readings)

Infrastructure & data Center Support

• Work within mission-critical data center environments supporting uptime and system reliability
• Assist with rack-level integration, cabling awareness (fiber/copper), and equipment setup as needed
• Interface with customer IT, facilities, and engineering teams during installation and troubleshooting
• Support coordination with site infrastructure including power distribution, cooling systems, and monitoring tools
• Respond to service events and support issue resolution in alignment with customer uptime expectations and service timelines

Customer Interaction & Field Representation

• Serve as a professional, customer-facing representative of LiquidStack
• Communicate clearly with customers during service visits, startups, and issue resolution
• Provide basic operational guidance and system overviews to customer teams
• Build trust through responsiveness, reliability, and strong follow-through

Collaboration & Continuous Improvement

• Partner with Engineering, Manufacturing, and Service teams to resolve field issues
• Document service activities, findings, and corrective actions accurately
• Provide field feedback to improve product design, serviceability, and documentation
• Support training, knowledge sharing, and process improvements as the organization scales
• Utilize service ticketing systems and internal tools to track work, document resolutions, and ensure timely closure of service activities

Required Qualifications

• High school diploma or GED required
• 1-4 years of hands-on experience in HVAC / HVAC-R / chillers, mechanical or electrical systems, field service, or data center environments
• Basic troubleshooting skills across mechanical and/or electrical systems
• Strong communication skills and ability to work directly with customers
• Ability to work independently in field environments with minimal supervision
• Willingness to travel approximately 50% (primarily domestic, occasional international)
• Valid driver's license and ability to obtain/maintain a passport

Preferred Qualifications

• Experience working in data centers or mission-critical environments
• Familiarity with servers, networking equipment, or infrastructure systems
• Technical school, trade school, or military training (HVAC/R, electrical, or related field)
• CompTIA A+, Network+, or similar technical certifications
• EPA 608 Universal Certification (or willingness to obtain)
• Basic knowledge of Linux/Unix environments or system monitoring tools
• Experience using ticketing or service management systems

Work Environment & Physical Requirements

• Work performed at customer sites including data centers, mechanical rooms, and industrial environments
• Ability to lift up to 50 lbs and work in physically active environments (standing, bending, climbing)
• May require work in hot/cold environments and adherence to strict safety protocols

Why Join Liquidstack?

• Work on cutting-edge cooling technology supporting AI and high-performance computing
• Gain hands-on experience in rapidly growing data center environments
• Exposure to global customers and real-world field challenges
• Be part of a fast-scaling company where your impact is visible and valuedWork on cutting-edge cooling technology supporting AI and high-performance computing
• Gain hands-on experience in rapidly growing data center environments
• Exposure to global customers and real-world field challenges
• Be part of a fast-scaling company where your impact is visible and valued

To apply for this position, click Apply Now!

Apply Now!

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1628 W Crosby Rd, Suite 100

Carrollton, TX 75006

USA

Phone +1 972-798-8987

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