Field Technician Trainee

Miura Boiler Co., Ltd.

West Chicago, IL

JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, Customer Support/Service, Develop and Maintain Customers, Diversity, Driver's License, Electricity, English Language, Environmental Work, Equipment Maintenance/Repair, Hand Tools, Identify Issues, Inventory Management, Leadership, Maintenance Services, On Site Support, Presentation/Verbal Skills, Project/Program Management, Proposal Writing, Safety/Work Safety, Sales/Support Engineering (SE), Startup, Tuition Reimbursement, Water Resource Management, Water Treatment, Water Utility, Willing to Travel
LOCATION
West Chicago, IL
POSTED
27 days ago

Miura is a global company that produces the most efficient boiler system solutions in the world. Miura aims to be the best partner for energy, water, and the environment with our Techno-Service revolution. Miura proudly builds its boilers in Rockmart, GA.

Our training and opportunities lead to your future and growth! Team members receive:

Competitive Pay

401k with Company Match

Full Medical, Dental and Vision options

PTO & Paid Holidays

On-Site Training

Tuition Reimbursement

Miura America is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need; Drug-Free Workplace.

Title: Field Engineer (Field Engineer Trainee during first 90 days)

Reports to: Regional Maintenance Supervisor

Status: Full-time

Working Hours: Varies, based upon customer needs

Purpose of position:

Act as customer service technician for Miura representatives and customers for the Maintenance Department. Service, inspect and repair all boilers, softeners, and networking devices. Schedule all boiler start-ups, inspections, and services. Maintain and manage parts inventory in stock room and service vehicles. Provide excellent customer service and build customer trust.

Essential Duties and Responsibilities:

  • Perform regular maintenance on boiler room equipment.
  • Perform and report the results of water analysis at customer's site.
  • Troubleshoot and repair boiler room equipment.
  • Utilize water management, maintenance, and inspection reports.
  • Create proposals for customer site improvements.
  • Manage installation projects of boiler and water treatment equipment.
  • Adhere to and support all of the company's Safety Health and Environmental program.
  • Maintain parts and tool inventory on service vehicle.
  • Perform other tasks as required.

Position Requirements (knowledge, skills and abilities required to perform satisfactorily in the position):

  • Mechanical, electrical, or other related engineering degree required.
  • Technical background with mechanical and electrical experience.
  • Strong computer skills: proficiency at creating reports using Microsoft Office or equivalent is a must.
  • Strong communication skills; able to lead presentations and meetings by explaining key concepts concisely. Able to build and maintain customer trust.
  • Business oriented mindset and professional attitude.
  • Excellent work ethic is essential.
  • Ability to work well with clients and co-workers.
  • Ability to work both individually and as a team.
  • Hands-on work oriented.
  • Experience with hand tools.
  • Available in flexible hours.
  • Possession of a valid automobile-driving license.

Physical Demands:

  • Position requires standing and walking over 2/3 of time.
  • Position requires sitting under 1/3 of time.
  • Position requires reaching, climbing, and balancing 1/3 to 2/3 of time.
  • Position requires stooping/kneeling/crouching/crawling 1/3 to 2/3 of time.
  • Position requires talking 1/3 to 2/3 of time.
  • Position requires hearing over 2/3 of time.
  • Position requires tasting/smelling under 1/3 of time.
  • Position requires lifting, up to 50 lbs. 1/3 to 2/3 of time.
  • Position requires pulling and pushing under 1/3 of time.
  • Position requires driving 1/3 to 2/3 of time.
  • Position requires keyboarding 1/3 to 2/3 of time.
  • Position requires close, distance and color vision 1/3 to 2/3 of time.
  • Position requires climbing stairs under 1/3 of time.
  • Position requires travel within 1 hour of main office over 1/3 to 2/3 of time
  • Position requires travel more than 1 hour outside of main office under 1/3 of time.
  • Position requires working outdoors under 1/3 of time.
  • Position requires regular and reliable attendance.
  • Position requires English and Grammar usage skills.
  • Position requires reading and interpreting instructions over 2/3 of time.
  • Position requires repetitive motion under 1/3 of time.

About the Company

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Miura Boiler Co., Ltd.