· Follow instructions as required
· Computer skills and data-entry skills required
· Report errors to management same day
· Professional communication and reliability
· Strong attention to detail and accuracy
· Verification of data entry (proof work ) throughout project
· Ability to adjust workload as projects dictate
· Comfortable performing repetitive organizational tasks
· Ability to work independently and as part of a team
· Strong organizational skills
· Ability to lift and move file boxes
· High school diploma or equivalent
· Prepare paper records for scanning and digital conversion
· Remove staples, clips, bindings, and organize files for processing
· Barcode and label files accurately
· Perform data entry and indexing into company software systems
· Verify document accuracy and completeness
· Organize records according to client specifications
· Maintain confidentiality of sensitive information
· Assist with records storage and retrieval projects
· Follow company procedures and quality-control standards
· Report project progress and issues to management/owners as required
· All other duties as assigned
We are seeking a highly organized and dependable Document Processing Associate to assist with various extensive-scale document preparation, records organization, indexing, and data-entry projects, both onsite and at client locations.
This position is ideal for someone who enjoys structured work, attention to detail, organization, and working within a professional team environment.
Modern file clerks and document processing associates require more than basic filing ability. Strong candidates combine organization, accuracy, consistency, and operational critical-thinking skills to maintain records integrity, confidentiality, and workflow efficiency.
For more than four decades, Citadel Information Management has provided secure document management services to businesses nationwide. We are a locally owned company built on teamwork, accountability, professionalism, and long-term customer relationships.