Accelerate your career at Pulse Final Mile a leading provider of transportation solutions with cutting -edge technology at the core. At Pulse Final Mile we are customer -centric and strive to deliver the difference one customer one home and one delivery at a time. As an Operations Manager OM at Pulse Final Mile you will play a pivotal role in providing support to home delivery services for key clients and local operations. This fast -paced position requires a skilled professional capable of coordinating multiple projects maintaining positive customer relationships and driving operational efficiency. Responsibilities • Coordinate effective communication ow between Network Carrier Partners NCPs customers clients and retail partners. • Provide on -site warehouse support daily to ensure carrier teams and drivers adhere to client SOW procedures. • Oversee the recruitment processing and performance of carriers including the onboarding training and development of Network Carrier Partners NCPs. • Act as the local Pulse representative within the market fostering a positive image and ensuring adherence to Pulse standards while upholding the Pulse culture and values. • Fully responsible for P&L management demonstrating scal responsibility in operations. • Directly responsible for hiring training and developing direct reports. • Report directly to the Director of Operations providing regular updates on operations and performance. • Serve as a subject matter expert in all elds both client-related and Pulse -related. • Possess an intermediate understanding of office suite tools including Excel PowerPoint Word Power Apps and SharePoint. • Ensure compliance with specied contract metrics and terms. • Maintain high standards for all operational activities. • Direct and guide supporting management staff. • Manage contract drivers who are operating up to 7 days per week. • Work with Pulse senior leadership to develop future sales opportunities. Requirements • Bachelors degree or equivalent related work or military experience. • 5 years of operations experience. • Experience with Microsoft Office PowerPoint and Project. • Supervisory experience in a transportationsupply chain environment. • P&L experience. • Proven leadership and collaboration skills with experience effectively supervising coaching and inuencing employees. • Excellent analytical communication and time management skills. Schedule • Based on market requirements and needs • Holiday availability • Weekend availability Benets • 401k • Dental insurance • Health insurance • Paid time off • Vision insurance Equal Opportunity & Legal Compliance Employment at Pulse Final Mile is at-will meaning either party may terminate the employment relationship at any time with or without cause or notice subject to applicable laws. Pulse Final Mile is an Equal Opportunity Employer and complies with all fede ral state and local employment laws. We also provide reasonable accommodations to qualied applicants and employees with disabilities. If you require an accommodation during the application process please contact our Human Resources department at hrpulsenalmile.com or by calling 714 -706 -3657.