Finance Business Program Manager

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.

We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

What You'll be Doing:

The Finance Business Program Manager serves as a key partner between Finance, Technology, and other business partners to successfully deliver Finance systems and process initiatives. This role is responsible for leading complex cross-functional projects from initiation through implementation by connecting business needs, system capabilities, project dependencies, and organizational readiness to achieve business outcomes.

The Manager applies strong project delivery practices, business acumen, and relationship management skills to drive execution, facilitate collaboration, proactively identify and mitigate risks, and remove delivery obstacles throughout the project lifecycle. Success in this role requires the ability to navigate ambiguity, build trusted partnerships, and maintain focus on delivering value for the Finance organization.

Primary Responsibilities & Expectations:

Develop and maintain a strong understanding of Finance business processes, systems, technologies, and data flows to support successful project delivery and business objectives. Lead complex cross-functional Finance initiatives from planning through implementation, ensuring alignment of scope, schedule, deliverables, and business outcomes. Partner with Finance, Technology, Product, business stakeholders, and external vendors to define requirements, clarify scope, and maintain alignment throughout the project lifecycle. Develop and maintain integrated project plans, timelines, milestones, dependencies, and implementation activities to support successful delivery. Proactively identify project risks, dependencies, assumptions, and delivery impacts; develop and execute mitigation strategies, coordinate cross-functional issue resolution, and remove obstacles to maintain successful project delivery. Facilitate project meetings that drive alignment, establish accountability, resolve issues, and ensure timely execution of action items and key decisions. Develop and deliver project communications, status reporting, and executive updates that clearly communicate project progress, milestones, risks, dependencies, and decisions. Partner with business and technology teams to plan and execute User Acceptance Testing (UAT), implementation readiness, deployment activities, and post-production stabilization. Collaborate with Global Process Owners, Finance SMEs, and Technology teams to support standardized business processes, system enhancements, and continuous improvement initiatives. Maintain project governance documentation, including project plans, RAID logs, decision logs, communication plans, implementation plans, and other delivery artifacts. Support Project Management, Agile, Software Development Life Cycle (SDLC), and Change Management methodologies throughout the project lifecycle while ensuring adherence to delivery standards and governance.

Education and Required Skills:

• 4-year college degree in technology, business management, accounting, financial analysis, or related field; Master's degree is a plus
• 4+ years equivalent Project &/or Portfolio Management experience
• Experience in the Finance/Accounting industry (credit, banking, insurance, etc.) preferred
• Ability to quickly assimilate new business and technical concepts is required
• Proven track record in successfully delivering complex projects.
• Team leadership and global project experience is preferred (working with business units in multiple time zones throughout the lifecycle of project)
• Experienced with Software Development Life Cycle in all phases; Agile environment preferred.
• Proficiency with Microsoft Office Suite and project management tools such as Notion, Jira, Smartsheet, or equivalent.
• Able to effectively present information & respond to questions from groups
• Strong analytical, integrative and problem solving skills; critical thinking skills
• Excellent organizational, communication, and time management skills
• Demonstrated ability to manage ambiguity, adapt to changing priorities, and drive work forward with limited supervision.

We take care of you (benefits/perks):

• Competitive pay and benefits including health, dental, and vision
• Retirement savings plan
• Paid time off
• Continuing education support
• Ongoing training to grow your skills