Finance Clerk

• We have a casual, results-focused atmosphere.
• We value family and friends – personal relationships matter where work-life balance is a cornerstone of our culture.
• Our work has purpose – we improve education and support our schools.
• We are genuinely collaborative; all voices are welcome and equally heard.

• You will connect with leaders in education throughout the region.
• You will be supported in your professional growth and development.
• Because you’re working directly with senior management, you’ll help co-create our future.
• This is a career position not just a job.

• Flexible – you thrive on variety.
• Humble – you believe everyone is equal and deserves respect.
• Empathetic – you seek to understand first.
• Service-Oriented – you see the act of serving as a reward.
• Independent – you are proactive and enjoy the thrill of solving problems.
• You have a passion for improving education and connecting with people.

• Handles high volume of incoming phone calls and emails utilizing electronic ticketing system
• Responds to and provides a high level of service regarding inquiries related to employee pay and taxes, verification of employment, unemployment, garnishment, and benefits
• Answers routine email correspondence with completeness, accuracy, timeliness, and quality
• Expedites resolution for payroll discrepancies between ESI, the employee, and/or the client
• Transmits daily receivables bank deposit via remote-deposit or physical deposit at bank location, if needed
• Processes multiple payroll instruments into payroll system to completion on a weekly basis
• Ensures payroll/garnishment checks and coordinating paperwork are ready each payroll
• Assists with research tasks, internal and external audits, and other intercompany projects and needs
• Acts as back up administrative support across organization as needed
• Works collaboratively across departments and supports the team environment to meet individual, team, and organization objectives
• Other duties as assigned

• High school diploma or GED

• Proficient in Microsoft Excel (preferred experience with pivot tables and vlookups)
• One to three years heavy computer-based clerical experience in finance or payroll
• Must have reliable transportation for daily office commute
• Must pass a background check
• Dress code is casual

• Ability to perform at high levels in a fast-paced, ever-changing work environment
• Excellent customer service principles and techniques
• Excellent written and verbal communication skills
• Maintain a high level of professionalism and confidentiality
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to learn and use multiple software systems
• Ability to operate a variety of standard office equipment (e.g., computer, telephone, copy machine, and other related office equipment)
• Ability to build sustainable relationships of trust through open and interactive communication
• Aptitude to learn job-related material primarily through oral instruction and observation in an on-the-job training setting
• Composure to work under pressure to meet deadlines and ability to handle problems and tasks that come up simultaneously or unexpectedly

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